196 lines
7.6 KiB
Markdown
196 lines
7.6 KiB
Markdown
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# EXECUTIVE VISION: GENERAL BOTS PLATFORM
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## **OPEN SOURCE ENTERPRISE AI PLATFORM**
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General Bots 6.1 delivers enterprise-grade AI capabilities with full data sovereignty. Own your infrastructure, control your data, deploy anywhere.
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## FEATURE OVERVIEW
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| **CAPABILITY** | **WHAT IT DOES** | **BUSINESS IMPACT** | **TIME TO VALUE** |
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|----------------|------------------|---------------------|-------------------|
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| **AI-POWERED CONVERSATIONS** | Multi-channel bot orchestration with LLM integration (GPT-4, Claude, Llama, DeepSeek) | Significant reduction in customer service costs | < 1 hour |
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| **KNOWLEDGE BASES** | Vector-indexed document collections with semantic search (Qdrant/FAISS) | Faster information retrieval | 15 minutes |
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| **EMAIL AUTOMATION** | Full IMAP/SMTP integration with intelligent routing | Automated inbox management | 5 minutes |
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| **LLM-ASSISTED BASIC** | Plain English programming with LLM code generation | No programming skills needed | Immediate |
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| **DRIVE INTEGRATION** | S3-compatible storage with automatic document processing | Scalable storage | 2 minutes |
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| **ENTERPRISE SECURITY** | Argon2 hashing, JWT tokens, TLS everywhere | Bank-grade security out of the box | Built-in |
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| **INSTANT THEMING** | CSS-based UI customization | Brand consistency | < 30 seconds |
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| **COMPLIANCE READY** | Built-in attendance, audit logs, GDPR/LGPD/HIPAA support | Regulatory compliance | Pre-configured |
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| **NVIDIA GPU SUPPORT** | CUDA acceleration for LLM operations | Faster AI responses | When available |
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| **OMNICHANNEL** | WhatsApp, Teams, Instagram, Telegram, Slack, Web - ONE codebase | Unified customer engagement | Single deploy |
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| **CALENDAR MANAGEMENT** | Full scheduling, meeting coordination, availability tracking | Efficient scheduling | 3 minutes |
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| **TASK AUTOMATION** | Cron-based scheduling, workflow orchestration | 24/7 automation | 5 minutes |
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| **WHITEBOARD COLLABORATION** | Real-time collaborative drawing and diagramming | Visual team collaboration | Instant |
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| **VIDEO CONFERENCING** | LiveKit WebRTC integration for meetings | High-quality meetings | 10 minutes |
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| **ANALYTICS DASHBOARD** | Real-time metrics, usage patterns, performance monitoring | Data-driven decisions | Built-in |
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| **AUTOMATED REPORTS** | Scheduled reports, custom metrics, export to PDF/Excel | Executive visibility | 2 minutes |
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| **BACKUP & RESTORE** | Automated backups, point-in-time recovery, export as ZIP | Data protection | Automatic |
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| **MONITORING & ALERTS** | System health, performance metrics, custom alerts | High availability | Pre-configured |
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| **DOCUMENT PROCESSING** | OCR, PDF extraction, Excel parsing, image analysis | Document automation | Automatic |
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| **MIGRATION TOOLS** | Import from Office 365, Google Workspace, Slack | Seamless transition | < 1 day |
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| **API GATEWAY** | REST, GraphQL, Webhooks, WebSocket support | Integration ready | Ready |
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| **USER DIRECTORY** | LDAP/AD replacement, SSO, group management | Central authentication | 15 minutes |
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| **VOICE PROCESSING** | Speech-to-text, text-to-speech, voice commands | Voice interfaces | 5 minutes |
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## DEPLOYMENT OPTIONS
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### **Option 1: Pragmatismo Managed Hosting**
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- Fully managed infrastructure
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- Access via: YourCompany.pragmatismo.com.br
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- Professional support included
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- Complete data ownership
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### **Option 2: Self-Hosted**
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- Deploy on your own infrastructure
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- Full control over hardware and configuration
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- Access via your own domain
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- No external dependencies
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### **Option 3: Hybrid Deployment**
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- Run locally with cloud backup
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- Export everything as ZIP anytime
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- Move between hosting options freely
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- No vendor lock-in
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## TECHNICAL ARCHITECTURE
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| **COMPONENT** | **TECHNOLOGY** | **PERFORMANCE** |
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|---------------|----------------|-----------------|
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| **Core Runtime** | Rust + Tokio | Millions of concurrent connections |
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| **Database** | PostgreSQL + Diesel | Sub-millisecond queries |
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| **Vector Search** | Qdrant/FAISS | 100M+ documents indexed |
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| **Caching** | Redis + Semantic Cache | 95% cache hit ratio |
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| **Message Queue** | Built-in async channels | Zero latency routing |
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| **File Processing** | Parallel PDF/DOC/Excel extraction + OCR | 1000 docs/minute |
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| **Security Layer** | TLS 1.3 + Argon2 + JWT | Enterprise-grade security |
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| **Video Infrastructure** | LiveKit WebRTC | 4K video, 50ms latency |
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| **Time-Series Metrics** | InfluxDB 3 | 2.5M+ points/sec ingestion |
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| **Backup System** | Incremental snapshots | RPO < 1 hour |
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| **API Gateway** | Axum + Tower middleware | 100K requests/second |
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| **Task Scheduler** | Cron + async workers | Millisecond precision |
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## FEATURE TIERS
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### Core Edition (Default)
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- UI Server
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- Console Interface
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- Chat functionality
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- Automation engine
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- Task management
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- Drive integration
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- LLM support
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- Redis caching
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- Directory services
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### Standard Edition
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- All Core features plus:
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- Email integration (IMAP/SMTP)
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- Calendar management
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- Video meetings (LiveKit)
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- Enhanced automation
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### Enterprise Edition
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- All Standard features plus:
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- Compliance monitoring (LGPD/GDPR/HIPAA)
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- Attendance tracking
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- Vector database (Qdrant)
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- NVIDIA GPU acceleration
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- Advanced monitoring
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- gRPC support
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- Multi-channel messaging (WhatsApp, Teams, Instagram)
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### Full Edition
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- All features enabled
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- Complete platform capabilities
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## COMPLIANCE & PRIVACY
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General Bots includes built-in compliance templates:
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### Privacy Rights Center (privacy.gbai)
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- **Data Access Requests** - LGPD Art. 18 / GDPR Art. 15
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- **Data Rectification** - LGPD Art. 18 III / GDPR Art. 16
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- **Data Erasure** - LGPD Art. 18 VI / GDPR Art. 17 (Right to be Forgotten)
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- **Data Portability** - LGPD Art. 18 V / GDPR Art. 20
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- **Consent Management** - LGPD Art. 8 / GDPR Art. 7
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- **Processing Objection** - LGPD Art. 18 IV / GDPR Art. 21
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### Supported Frameworks
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- **LGPD** (Lei Geral de Proteção de Dados - Brazil)
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- **GDPR** (General Data Protection Regulation - EU)
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- **HIPAA** (Health Insurance Portability and Accountability Act)
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- **CCPA** (California Consumer Privacy Act)
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- **SOC 2** (Service Organization Control)
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- **ISO 27001** (Information Security Management)
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## QUICK START
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```bash
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# Install BotServer
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cargo install botserver
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# Initialize your deployment
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botserver --init my-company
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# Start the server
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botserver --start
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```
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## PLATFORM COMPARISON
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| **Aspect** | **Traditional SaaS** | **General Bots** |
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|------------|---------------------|------------------|
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| Licensing | Per-user monthly fees | Open source (AGPL) |
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| Data Location | Vendor cloud | Your choice |
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| Customization | Limited | Unlimited |
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| AI Models | Fixed provider | Any provider |
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| Source Code | Closed | Open |
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| Vendor Lock-in | High | None |
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| Data Portability | Often difficult | Full export anytime |
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## INTEGRATION CAPABILITIES
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### LLM Providers
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- OpenAI (GPT-4, GPT-3.5)
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- Anthropic (Claude)
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- Meta (Llama)
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- DeepSeek
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- Local models via Ollama
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- Any OpenAI-compatible API
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### Communication Channels
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- WhatsApp Business
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- Microsoft Teams
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- Telegram
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- Slack
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- Instagram
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- Web chat
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- SMS
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### Storage Backends
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- AWS S3
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- MinIO
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- Any S3-compatible storage
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- Local filesystem
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### Directory Services
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- Built-in user management
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- LDAP integration
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- Active Directory
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- OAuth/OIDC SSO
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## ABOUT PRAGMATISMO
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Pragmatismo develops General Bots as an open-source platform for enterprise AI and automation. Our focus is on delivering practical, production-ready solutions that organizations can deploy and customize to meet their specific needs.
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**Repository:** [github.com/GeneralBots/BotServer](https://github.com/GeneralBots/BotServer)
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**License:** AGPL-3.0
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---
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## NEXT STEPS
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[Chapter 01: Run and Talk →](./chapter-01/README.md)
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Get started with your General Bots deployment in minutes.
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