New Documentation:
- chapter-11-features/attendant-llm-assist.md - Full guide for AI copilot features
- chapter-11-features/transfer-to-human.md - Human handoff and needs_human flag
Updated Documentation:
- executive-vision.md - Added investor highlights, competitive advantages, LLM assist overview
- SUMMARY.md - Added new chapters
- appendix-external-services/README.md - Added CRM/attendant config options
- appendix-external-services/llm-providers.md - Updated model names to current/generic
- chapter-02/gbai.md - Updated model name examples
Features Documented:
- needs_human flag and how it routes messages
- WhatsApp attendant commands (/queue, /tips, /polish, etc.)
- All 5 LLM assist features with config.csv options
- Analytics and insights APIs
- Troubleshooting guide
