Rodrigo Rodriguez (Pragmatismo)
1a58a2fd61
New Documentation: - chapter-11-features/attendant-llm-assist.md - Full guide for AI copilot features - chapter-11-features/transfer-to-human.md - Human handoff and needs_human flag Updated Documentation: - executive-vision.md - Added investor highlights, competitive advantages, LLM assist overview - SUMMARY.md - Added new chapters - appendix-external-services/README.md - Added CRM/attendant config options - appendix-external-services/llm-providers.md - Updated model names to current/generic - chapter-02/gbai.md - Updated model name examples Features Documented: - needs_human flag and how it routes messages - WhatsApp attendant commands (/queue, /tips, /polish, etc.) - All 5 LLM assist features with config.csv options - Analytics and insights APIs - Troubleshooting guide |
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| .. | ||
| ai-llm.md | ||
| attendant-llm-assist.md | ||
| automation.md | ||
| channels.md | ||
| conversation.md | ||
| core-features.md | ||
| drive-monitor.md | ||
| editions.md | ||
| email.md | ||
| hybrid-search.md | ||
| knowledge-base.md | ||
| m365-comparison.md | ||
| memory-management.md | ||
| multi-agent-design.md | ||
| multi-agent-orchestration.md | ||
| platform-comparison.md | ||
| projects.md | ||
| README.md | ||
| storage.md | ||
| transfer-to-human.md | ||
| whats-new.md | ||
Chapter 11: Feature Reference
Quick reference for all General Bots capabilities.
Feature Categories
| Category | Key Features |
|---|---|
| Core | Chat, dialogs, sessions, automation |
| AI/LLM | Model integration, knowledge base, context |
| Channels | Web, WhatsApp, Teams, Email, SMS |
| Productivity | Calendar, tasks, drive, mail, meet |
| Data | CRUD, aggregations, file operations |
| HTTP | REST, GraphQL, SOAP, webhooks |
Editions
| Edition | Use Case |
|---|---|
| Minimal | Embedded, IoT |
| Core | General business |
| Standard | Professional teams |
| Enterprise | Large organizations |
Chapter Contents
- Feature Editions - Edition comparison
- Core Features - Platform fundamentals
- Conversation Management - Dialog flows
- AI and LLM - AI integration
- Knowledge Base - RAG patterns
- Automation - Scheduled tasks
- Email Integration - Email features
- Storage and Data - Data persistence
- Multi-Channel Support - Communication channels
- Hybrid Search - RAG 2.0
- Memory Management - Context handling
- Multi-Agent - Agent coordination
See Also
- BASIC Reference - Scripting
- Configuration - Settings