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botserver/templates/sales/attendance-crm.gbai/attendant.csv

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feat(attendance): Multi-channel attendant config (email, phone, teams, google) - Add email, teams, google columns to attendant.csv - Add find_attendant_by_identifier() for multi-channel lookup - Add find_attendants_by_channel() and find_attendants_by_department() - Implement handle_status_command with database persistence - Implement handle_transfer_command with actual transfer logic - Update AttendantCSV struct with all new fields
2025-12-05 14:54:55 -03:00
id,name,channel,preferences,department,aliases,phone,email,teams,google
att-001,João Silva,all,sales,commercial,joao;js;silva,+5511999990001,joao.silva@company.com,joao.silva@company.onmicrosoft.com,joao.silva@company.com
att-002,Maria Santos,whatsapp,support,customer-service,maria;ms,+5511999990002,maria.santos@company.com,maria.santos@company.onmicrosoft.com,maria.santos@gmail.com
att-003,Pedro Costa,web,technical,engineering,pedro;pc;tech,+5511999990003,pedro.costa@company.com,pedro.costa@company.onmicrosoft.com,pedro.costa@company.com
att-004,Ana Oliveira,all,collections,finance,ana;ao;cobranca,+5511999990004,ana.oliveira@company.com,ana.oliveira@company.onmicrosoft.com,ana.oliveira@company.com
att-005,Carlos Souza,whatsapp,sales,commercial,carlos;cs,+5511999990005,carlos.souza@company.com,carlos.souza@company.onmicrosoft.com,carlos.souza@gmail.com
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