78 lines
1.6 KiB
Markdown
78 lines
1.6 KiB
Markdown
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# Knowledge Base Migration
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Converting documents from cloud storage to General Bots knowledge bases.
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## Overview
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Knowledge base migration involves moving documents from various sources into `.gbkb` packages where they become searchable through General Bots.
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## Source Systems
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Common document sources:
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- SharePoint document libraries
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- Google Drive folders
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- OneDrive/Dropbox
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- Confluence spaces
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- File servers
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## Document Types
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Supported formats:
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- PDF files
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- Office documents (Word, Excel, PowerPoint)
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- Text files
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- Markdown files
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- HTML pages
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## Migration Process
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### 1. Export
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- Download documents from source
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- Preserve folder structure
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- Maintain metadata where possible
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### 2. Organize
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- Group related documents
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- Create logical collections
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- Remove duplicates
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### 3. Import
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- Place in `.gbkb` folders
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- General Bots indexes automatically
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- Documents become searchable
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## Considerations
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### Volume
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- Large document sets take time to index
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- Consider staged migration
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- Monitor disk space
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### Quality
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- Clean up outdated content first
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- Remove duplicate documents
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- Fix broken files
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### Structure
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- Maintain logical organization
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- Use meaningful folder names
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- Group by topic or department
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## Format Conversion
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Some formats may need conversion:
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- Web pages → PDF or Markdown
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- Databases → CSV exports
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- Proprietary formats → Standard formats
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## Testing
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After migration:
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- Verify search works
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- Check document access
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- Test with sample queries
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## Next Steps
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- [Overview](./overview.md) - Migration concepts
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- [Validation](./validation.md) - Testing procedures
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