botserver/packages/customer-satisfaction.gbapp/services/CSService.ts

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import { GuaribasQuestionAlternate } from '../models'
import { GuaribasConversation } from '../../analytics.gblib/models'

export class CSService {

  async resolveQuestionAlternate(
    instanceId: number,
    questionTyped: string): Promise<GuaribasQuestionAlternate> {

    return GuaribasQuestionAlternate.findOne({
      where: {
        instanceId: instanceId,
        questionTyped: questionTyped
      }
    })
  }

  async insertQuestionAlternate(
    instanceId: number,
    questionTyped: string,
    questionText: string): Promise<GuaribasQuestionAlternate> {
    return GuaribasQuestionAlternate.create({
      questionTyped: questionTyped,
      questionText: questionText
    })
  }

  async updateConversationRate(
    conversation: GuaribasConversation,
    rate: number
  ): Promise<GuaribasConversation> {
    conversation.rate = rate
    return conversation.save()
  }
}