22 lines
574 B
QBasic
22 lines
574 B
QBasic
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' Example Workflow: Customer Support Process
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USE KB "support-policies"
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USE TOOL "check-order"
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USE TOOL "process-refund"
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ORCHESTRATE WORKFLOW "customer-support"
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STEP 1: BOT "classifier" "analyze complaint"
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STEP 2: BOT "order-checker" "validate order"
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IF order_amount > 100 THEN
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STEP 3: HUMAN APPROVAL FROM "manager@company.com"
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TIMEOUT 1800
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END IF
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STEP 4: BOT "refund-processor" "process refund"
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BOT SHARE MEMORY "resolution_method" WITH "support-team"
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PUBLISH EVENT "case_resolved"
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END WORKFLOW
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TALK "Support case processed successfully!"
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