105 lines
4.6 KiB
TypeScript
105 lines
4.6 KiB
TypeScript
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/*****************************************************************************\
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| ( )_ _ |
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| _ _ _ __ _ _ __ ___ ___ _ _ | ,_)(_) ___ ___ _ |
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| ( '_`\ ( '__)/'_` ) /'_ `\/' _ ` _ `\ /'_` )| | | |/',__)/' _ `\ /'_`\ |
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| | (_) )| | ( (_| |( (_) || ( ) ( ) |( (_| || |_ | |\__, \| ( ) |( (_) ) |
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| | ,__/'(_) `\__,_)`\__ |(_) (_) (_)`\__,_)`\__)(_)(____/(_) (_)`\___/' |
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| | | ( )_) | |
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| (_) \___/' |
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| General Bots Copyright (c) Pragmatismo.io. All rights reserved. |
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| Licensed under the AGPL-3.0. |
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| According to our dual licensing model, this program can be used either |
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| under the terms of the GNU Affero General Public License, version 3, |
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| or under a proprietary license. |
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| The texts of the GNU Affero General Public License with an additional |
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| permission and of our proprietary license can be found at and |
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| in the LICENSE file you have received along with this program. |
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| This program is distributed in the hope that it will be useful, |
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| but WITHOUT ANY WARRANTY; without even the implied warranty of |
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| MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| GNU Affero General Public License for more details. |
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| "General Bots" is a registered trademark of Pragmatismo.io. |
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| The licensing of the program under the AGPLv3 does not imply a |
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| trademark license. Therefore any rights, title and interest in |
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| our trademarks remain entirely with us. |
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\*****************************************************************************/
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"use strict";
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import { UniversalBot, Session, Prompts, ListStyle } from "botbuilder";
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import UrlJoin from "url-join";
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import { CSService } from '../services/CSService';
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import { AzureText } from "pragmatismo-io-framework1";
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import { GBMinInstance } from "botlib";
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import { IGBDialog } from "botlib";
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export class FeedbackDialog extends IGBDialog {
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static setup(bot: UniversalBot, min: GBMinInstance) {
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const service = new CSService();
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bot.dialog("/feedbackNumber", [
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function(session, args) {
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session.sendTyping();
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let msgs = [
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"O que achou do meu atendimento, de 1 a 5?",
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"Qual a nota do meu atendimento?",
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"Como define meu atendimento numa escala de 1 a 5?"
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];
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Prompts.choice(session, msgs, "1|2|3|4|5", {
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listStyle: ListStyle.button
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});
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},
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function(session, results) {
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let rate = results.response.entity;
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service.updateConversationRate(session.userData.conversation, rate, item => {
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let msgs = ["Obrigado!", "Obrigado por responder."];
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session.send(msgs);
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});
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}
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]);
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bot.dialog("/feedback", [
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function(session, args) {
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if (args && args.fromMenu) {
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let msgs = [
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"Sugestões melhoram muito minha qualidade...",
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"Obrigado pela sua iniciativa de sugestão."
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];
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session.send(msgs);
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}
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session.sendTyping();
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let msgs = [
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"O que achou do meu atendimento?",
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"Como foi meu atendimento?",
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"Gostaria de dizer algo sobre meu atendimento?"
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];
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Prompts.text(session, msgs);
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},
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function(session, results) {
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AzureText.getSentiment(
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min.instance.textAnalyticsKey,
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results.response,
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(err, rate) => {
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if (!err && rate > 0) {
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session.send("Bom saber que você gostou. Conte comigo.");
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} else {
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session.send(
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"Vamos registrar sua questão, obrigado pela sinceridade."
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);
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}
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session.replaceDialog('/ask', {isReturning: true});
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}
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);
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}
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]);
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}
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}
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