new(whatsapp.gblib): Let GPT help call centers...

packages/core.gbapp/services/GBMinService.ts

@@ -100,6 +100,7 @@ import { DebuggerService } from '../../basic.gblib/services/DebuggerService.js';
 import { ImageProcessingServices } from '../../basic.gblib/services/ImageProcessingServices.js';
 import { ScheduleServices } from '../../basic.gblib/services/ScheduleServices.js';
 import mime from 'mime';
+import { ChatServices } from '../../gpt.gblib/services/ChatServices.js';
 /**
  * Minimal service layer for a bot and encapsulation of BOT Framework calls.
  */

packages/gpt.gblib/services/ChatServices.ts

@@ -32,20 +32,35 @@
 
 'use strict';
 
-import { GBSSR }from '../../core.gbapp/services/GBSSR.js';
+import { GBMinInstance } from 'botlib';
+import { Configuration, OpenAIApi } from "openai";
 
 export class ChatServices {
-
   /**
    * Generate text
-   * 
+   *
    * CONTINUE keword.
-   * 
+   *
    * result = CONTINUE text
-   * 
+   *
    */
-  public static async continue (text, chatId) {
-
-  }
+  public static async continue(min: GBMinInstance, text: string, chatId) {
+    let key = min.core.getParam(min.instance, 'Open AI Key', null);
+
+    if (!key) {
+      throw new Error('Open AI Key not configured in .gbot.');
+    }
+
+    const configuration = new Configuration({
+      apiKey: key,
+    });
+    const openai = new OpenAIApi(configuration);
+    
+    const chatCompletion = await openai.createChatCompletion({
+      model: "gpt-3.5-turbo",
+      messages: [{role: "user", content: text}],
+    });
+    return chatCompletion.data.choices[0].message;
 
   }
+}

packages/whatsapp.gblib/services/WhatsappDirectLine.ts

@@ -48,6 +48,7 @@ import express from 'express';
 import { GBSSR } from '../../core.gbapp/services/GBSSR.js';
 import pkg from 'whatsapp-web.js';
 import { DialogKeywords } from '../../basic.gblib/services/DialogKeywords.js';
+import { ChatServices } from '../../gpt.gblib/services/ChatServices.js';
 const { List, Buttons, Client, MessageMedia } = pkg;
 
 /**
@@ -552,6 +553,10 @@ export class WhatsappDirectLine extends GBService {
         await this.endTransfer(from, locale, user, agent, sec);
       } else {
         GBLog.info(`USER (${from}) TO AGENT ${agent.userSystemId}: ${text}`);
+        
+        const prompt = `the person said: ${text}. what can I tell her?`;
+        const answer = ChatServices.continue(this.min, prompt, 0);
+        text = `${text} \n\nGeneral Bots: ${answer}`
 
         if (user.agentSystemId.indexOf('@') !== -1) {
           // Agent is from Teams or Google Chat.