diff --git a/packages/whatsapp.gblib/services/WhatsappDirectLine.ts b/packages/whatsapp.gblib/services/WhatsappDirectLine.ts
index 4b8ef3c5..1484fe57 100644
--- a/packages/whatsapp.gblib/services/WhatsappDirectLine.ts
+++ b/packages/whatsapp.gblib/services/WhatsappDirectLine.ts
@@ -900,6 +900,7 @@ export class WhatsappDirectLine extends GBService {
 
       switch (this.provider) {
         case 'GeneralBots':
+          to = to.replace('+', '');
           if (to.indexOf('@') == -1) {
             if (to.length == 18) {
               to = to + '@g.us';