diff --git a/package-lock.json b/package-lock.json
index 217d5770..de16d5ea 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -52,30 +52,6 @@
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-      "integrity": "sha1-2kL0l0DAtC2yypcoVxyxkMmO/qM="
+      "integrity": "sha1-2kL0l0DAtC2yypcoVxyxkMmO/qM=",
+      "dev": true
     },
     "shelljs": {
       "version": "0.8.3",
@@ -16470,10 +16421,16 @@
       "integrity": "sha512-0Sq4FvLlQEQODVA6PH2MIrc7tzYO0KT2HzzwvaVLYClWgIsuvaNUOrhrAvTi1pZHrcq7GDB4WiI3ukjqBMxcGQ==",
       "dev": true
     },
+    "simple-lru-cache": {
+      "version": "0.0.2",
+      "resolved": "https://registry.npmjs.org/simple-lru-cache/-/simple-lru-cache-0.0.2.tgz",
+      "integrity": "sha1-1ZzDoZPBpdAyD4Tucy9uRxPlEd0="
+    },
     "simple-swizzle": {
       "version": "0.2.2",
       "resolved": "https://registry.npmjs.org/simple-swizzle/-/simple-swizzle-0.2.2.tgz",
       "integrity": "sha1-pNprY1/8zMoz9w0Xy5JZLeleVXo=",
+      "dev": true,
       "requires": {
         "is-arrayish": "^0.3.1"
       },
@@ -16481,7 +16438,8 @@
         "is-arrayish": {
           "version": "0.3.2",
           "resolved": "https://registry.npmjs.org/is-arrayish/-/is-arrayish-0.3.2.tgz",
-          "integrity": "sha512-eVRqCvVlZbuw3GrM63ovNSNAeA1K16kaR/LRY/92w0zxQ5/1YzwblUX652i4Xs9RwAGjW9d9y6X88t8OaAJfWQ=="
+          "integrity": "sha512-eVRqCvVlZbuw3GrM63ovNSNAeA1K16kaR/LRY/92w0zxQ5/1YzwblUX652i4Xs9RwAGjW9d9y6X88t8OaAJfWQ==",
+          "dev": true
         }
       }
     },
@@ -16839,7 +16797,8 @@
     "stack-trace": {
       "version": "0.0.10",
       "resolved": "https://registry.npmjs.org/stack-trace/-/stack-trace-0.0.10.tgz",
-      "integrity": "sha1-VHxws0fo0ytOEI6hoqFZ5f3eGcA="
+      "integrity": "sha1-VHxws0fo0ytOEI6hoqFZ5f3eGcA=",
+      "dev": true
     },
     "state-toggle": {
       "version": "1.0.2",
@@ -16951,7 +16910,8 @@
     "strip-eof": {
       "version": "1.0.0",
       "resolved": "https://registry.npmjs.org/strip-eof/-/strip-eof-1.0.0.tgz",
-      "integrity": "sha1-u0P/VZim6wXYm1n80SnJgzE2Br8="
+      "integrity": "sha1-u0P/VZim6wXYm1n80SnJgzE2Br8=",
+      "dev": true
     },
     "strip-final-newline": {
       "version": "2.0.0",
@@ -17364,7 +17324,8 @@
     "text-hex": {
       "version": "1.0.0",
       "resolved": "https://registry.npmjs.org/text-hex/-/text-hex-1.0.0.tgz",
-      "integrity": "sha512-uuVGNWzgJ4yhRaNSiubPY7OjISw4sw4E5Uv0wbjp+OzcbmVU/rsT8ujgcXJhn9ypzsgr5vlzpPqP+MBBKcGvbg=="
+      "integrity": "sha512-uuVGNWzgJ4yhRaNSiubPY7OjISw4sw4E5Uv0wbjp+OzcbmVU/rsT8ujgcXJhn9ypzsgr5vlzpPqP+MBBKcGvbg==",
+      "dev": true
     },
     "text-table": {
       "version": "0.2.0",
@@ -17645,7 +17606,8 @@
     "triple-beam": {
       "version": "1.3.0",
       "resolved": "https://registry.npmjs.org/triple-beam/-/triple-beam-1.3.0.tgz",
-      "integrity": "sha512-XrHUvV5HpdLmIj4uVMxHggLbFSZYIn7HEWsqePZcI50pco+MPqJ50wMGY794X7AOOhxOBAjbkqfAbEe/QMp2Lw=="
+      "integrity": "sha512-XrHUvV5HpdLmIj4uVMxHggLbFSZYIn7HEWsqePZcI50pco+MPqJ50wMGY794X7AOOhxOBAjbkqfAbEe/QMp2Lw==",
+      "dev": true
     },
     "trough": {
       "version": "1.0.4",
@@ -17764,6 +17726,11 @@
         "mime-types": "~2.1.24"
       }
     },
+    "typedarray": {
+      "version": "0.0.6",
+      "resolved": "https://registry.npmjs.org/typedarray/-/typedarray-0.0.6.tgz",
+      "integrity": "sha1-hnrHTjhkGHsdPUfZlqeOxciDB3c="
+    },
     "typedoc": {
       "version": "0.15.6",
       "resolved": "https://registry.npmjs.org/typedoc/-/typedoc-0.15.6.tgz",
@@ -18314,6 +18281,11 @@
       "resolved": "https://registry.npmjs.org/washyourmouthoutwithsoap/-/washyourmouthoutwithsoap-1.0.2.tgz",
       "integrity": "sha512-N008S6j3VoPgjUwvW1Q2roTYg9Xuy1LfR/R4BdjddhzM8YBNgIR4FpSQ9zVmNkvpi/fS9cfAQLSjWKXE3wQ1zA=="
     },
+    "wav-converter": {
+      "version": "1.0.0",
+      "resolved": "https://registry.npmjs.org/wav-converter/-/wav-converter-1.0.0.tgz",
+      "integrity": "sha512-XQD5yFGMm+zXc9mkNSNDHZu3RKTgzWn1bs6WRV3QQQGy6wtAbFA1EtFDVwAuCWErNd8gXW6kt3pNEULgvI+jqw=="
+    },
     "weak-map": {
       "version": "1.0.5",
       "resolved": "https://registry.npmjs.org/weak-map/-/weak-map-1.0.5.tgz",
@@ -18354,6 +18326,7 @@
       "version": "3.2.0",
       "resolved": "https://registry.npmjs.org/windows-release/-/windows-release-3.2.0.tgz",
       "integrity": "sha512-QTlz2hKLrdqukrsapKsINzqMgOUpQW268eJ0OaOpJN32h272waxR9fkB9VoWRtK7uKHG5EHJcTXQBD8XZVJkFA==",
+      "dev": true,
       "requires": {
         "execa": "^1.0.0"
       }
@@ -18362,6 +18335,7 @@
       "version": "3.2.1",
       "resolved": "https://registry.npmjs.org/winston/-/winston-3.2.1.tgz",
       "integrity": "sha512-zU6vgnS9dAWCEKg/QYigd6cgMVVNwyTzKs81XZtTFuRwJOcDdBg7AU0mXVyNbs7O5RH2zdv+BdNZUlx7mXPuOw==",
+      "dev": true,
       "requires": {
         "async": "^2.6.1",
         "diagnostics": "^1.1.1",
@@ -18378,6 +18352,7 @@
           "version": "2.6.3",
           "resolved": "https://registry.npmjs.org/async/-/async-2.6.3.tgz",
           "integrity": "sha512-zflvls11DCy+dQWzTW2dzuilv8Z5X/pjfmZOWba6TNIVDm+2UDaJmXSOXlasHKfNBs8oo3M0aT50fDEWfKZjXg==",
+          "dev": true,
           "requires": {
             "lodash": "^4.17.14"
           }
@@ -18386,6 +18361,7 @@
           "version": "3.3.0",
           "resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-3.3.0.tgz",
           "integrity": "sha512-EsI+s3k3XsW+fU8fQACLN59ky34AZ14LoeVZpYwmZvldCFo0r0gnelwF2TcMjLor/BTL5aDJVBMkss0dthToPw==",
+          "dev": true,
           "requires": {
             "inherits": "^2.0.3",
             "string_decoder": "^1.1.1",
@@ -18396,6 +18372,7 @@
           "version": "1.2.0",
           "resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-1.2.0.tgz",
           "integrity": "sha512-6YqyX6ZWEYguAxgZzHGL7SsCeGx3V2TtOTqZz1xSTSWnqsbWwbptafNyvf/ACquZUXV3DANr5BDIwNYe1mN42w==",
+          "dev": true,
           "requires": {
             "safe-buffer": "~5.1.0"
           }
@@ -18406,6 +18383,7 @@
       "version": "4.3.0",
       "resolved": "https://registry.npmjs.org/winston-transport/-/winston-transport-4.3.0.tgz",
       "integrity": "sha512-B2wPuwUi3vhzn/51Uukcao4dIduEiPOcOt9HJ3QeaXgkJ5Z7UwpBzxS4ZGNHtrxrUvTwemsQiSys0ihOf8Mp1A==",
+      "dev": true,
       "requires": {
         "readable-stream": "^2.3.6",
         "triple-beam": "^1.2.0"
@@ -18414,12 +18392,14 @@
         "process-nextick-args": {
           "version": "2.0.0",
           "resolved": "https://registry.npmjs.org/process-nextick-args/-/process-nextick-args-2.0.0.tgz",
-          "integrity": "sha512-MtEC1TqN0EU5nephaJ4rAtThHtC86dNN9qCuEhtshvpVBkAW5ZO7BASN9REnF9eoXGcRub+pFuKEpOHE+HbEMw=="
+          "integrity": "sha512-MtEC1TqN0EU5nephaJ4rAtThHtC86dNN9qCuEhtshvpVBkAW5ZO7BASN9REnF9eoXGcRub+pFuKEpOHE+HbEMw==",
+          "dev": true
         },
         "readable-stream": {
           "version": "2.3.6",
           "resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-2.3.6.tgz",
           "integrity": "sha512-tQtKA9WIAhBF3+VLAseyMqZeBjW0AHJoxOtYqSUZNJxauErmLbVm2FW1y+J/YA9dUrAC39ITejlZWhVIwawkKw==",
+          "dev": true,
           "requires": {
             "core-util-is": "~1.0.0",
             "inherits": "~2.0.3",
@@ -18434,6 +18414,7 @@
           "version": "1.1.1",
           "resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-1.1.1.tgz",
           "integrity": "sha512-n/ShnvDi6FHbbVfviro+WojiFzv+s8MPMHBczVePfUpDJLwoLT0ht1l4YwBCbi8pJAveEEdnkHyPyTP/mzRfwg==",
+          "dev": true,
           "requires": {
             "safe-buffer": "~5.1.0"
           }
@@ -18543,6 +18524,11 @@
         "signal-exit": "^3.0.2"
       }
     },
+    "ws": {
+      "version": "7.2.3",
+      "resolved": "https://registry.npmjs.org/ws/-/ws-7.2.3.tgz",
+      "integrity": "sha512-HTDl9G9hbkNDk98naoR/cHDws7+EyYMOdL1BmjsZXRUjf7d+MficC4B7HLUPlSiho0vg+CWKrGIt/VJBd1xunQ=="
+    },
     "x256": {
       "version": "0.0.2",
       "resolved": "https://registry.npmjs.org/x256/-/x256-0.0.2.tgz",
diff --git a/package.json b/package.json
index 02117bc5..19356cca 100644
--- a/package.json
+++ b/package.json
@@ -65,7 +65,7 @@
     "botbuilder-ai": "4.7.0",
     "botbuilder-dialogs": "4.7.0",
     "botframework-connector": "4.7.0",
-    "botlib": "1.4.5",
+    "botlib": "1.5.0",
     "chai": "4.2.0",
     "cli-spinner": "0.2.10",
     "csv-parse": "4.8.3",
@@ -73,8 +73,10 @@
     "exceljs": "3.5.0",
     "express": "4.17.1",
     "express-remove-route": "1.0.0",
+    "ffmpeg-static": "^4.1.0",
     "js-beautify": "1.10.2",
     "marked": "0.8.0",
+    "microsoft-cognitiveservices-speech-sdk": "^1.11.0",
     "mocha": "6.2.2",
     "ms-rest-azure": "3.0.0",
     "nexmo": "2.5.2",
diff --git a/packages/admin.gbapp/index.ts b/packages/admin.gbapp/index.ts
index a23622a9..d44a43fe 100644
--- a/packages/admin.gbapp/index.ts
+++ b/packages/admin.gbapp/index.ts
@@ -47,24 +47,24 @@ import { GuaribasAdmin } from './models/AdminModel';
 export class GBAdminPackage implements IGBPackage {
   public sysPackages: IGBPackage[];
 
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     core.sequelize.addModels([GuaribasAdmin]);
   }
 
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     AdminDialog.setup(min);
   }
 }
diff --git a/packages/analytics.gblib/index.ts b/packages/analytics.gblib/index.ts
index b7a62a1e..6ad8fe67 100644
--- a/packages/analytics.gblib/index.ts
+++ b/packages/analytics.gblib/index.ts
@@ -45,24 +45,24 @@ import { GuaribasConversation, GuaribasConversationMessage } from './models';
  */
 export class GBAnalyticsPackage implements IGBPackage {
   public sysPackages: IGBPackage[];
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     GBLog.verbose(`loadPackage called.`);
     core.sequelize.addModels([GuaribasConversation, GuaribasConversationMessage]);
 
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`loadBot called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 }
diff --git a/packages/azuredeployer.gbapp/index.ts b/packages/azuredeployer.gbapp/index.ts
index 4ddaff36..b48d1e7d 100644
--- a/packages/azuredeployer.gbapp/index.ts
+++ b/packages/azuredeployer.gbapp/index.ts
@@ -43,23 +43,23 @@ import { Sequelize } from 'sequelize-typescript';
  * Package for Azure Deployer.
  */
 export class GBAzureDeployerPackage implements IGBPackage {
-  public sysPackages: IGBPackage[];
-  public getDialogs(min: GBMinInstance) {
+  public  sysPackages: IGBPackage[];
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     GBLog.verbose(`loadPackage called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`loadBot called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 }
diff --git a/packages/azuredeployer.gbapp/services/AzureDeployerService.ts b/packages/azuredeployer.gbapp/services/AzureDeployerService.ts
index adeb82b2..79126196 100644
--- a/packages/azuredeployer.gbapp/services/AzureDeployerService.ts
+++ b/packages/azuredeployer.gbapp/services/AzureDeployerService.ts
@@ -502,7 +502,7 @@ export class AzureDeployerService implements IGBInstallationDeployer {
 
       instance.marketplaceId = appId;
       instance.marketplacePassword = appPassword;
-      instance.engineName = GBCorePackage.CurrentEngineName;
+      instance.engineName = GBCorePackage['CurrentEngineName'];
 
       const parameters = {
         location: location,
diff --git a/packages/console.gblib/index.ts b/packages/console.gblib/index.ts
index 338cf243..d17035fa 100644
--- a/packages/console.gblib/index.ts
+++ b/packages/console.gblib/index.ts
@@ -46,23 +46,23 @@ import { ConsoleDirectLine } from './services/ConsoleDirectLine';
 export class GBConsolePackage implements IGBPackage {
   public sysPackages: IGBPackage[];
   public channel: ConsoleDirectLine;
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     GBLog.verbose(`loadPackage called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     this.channel = new ConsoleDirectLine(min.instance.webchatKey);
   }
 }
diff --git a/packages/core.gbapp/index.ts b/packages/core.gbapp/index.ts
index 8d2dff77..9b60029d 100644
--- a/packages/core.gbapp/index.ts
+++ b/packages/core.gbapp/index.ts
@@ -47,26 +47,26 @@ import { GuaribasChannel, GuaribasException, GuaribasInstance, GuaribasPackage }
  * Package for core.gbapp.
  */
 export class GBCorePackage implements IGBPackage {
-  public static CurrentEngineName = 'guaribas-1.0.0';
   public sysPackages: IGBPackage[];
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public CurrentEngineName = "guaribas-1.0.0";
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     core.sequelize.addModels([GuaribasInstance, GuaribasPackage, GuaribasChannel, GuaribasException]);
   }
 
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     WelcomeDialog.setup(min.bot, min);
     WhoAmIDialog.setup(min.bot, min);
     SwitchBotDialog.setup(min.bot, min);
diff --git a/packages/core.gbapp/services/GBConversationalService.ts b/packages/core.gbapp/services/GBConversationalService.ts
index 3fc72653..4e447488 100644
--- a/packages/core.gbapp/services/GBConversationalService.ts
+++ b/packages/core.gbapp/services/GBConversationalService.ts
@@ -42,10 +42,13 @@ import { GBDialogStep, GBLog, GBMinInstance, IGBConversationalService, IGBCoreSe
 import { AzureText } from 'pragmatismo-io-framework';
 import { Messages } from '../strings';
 import { GBServer } from '../../../src/app';
-import { GBWhatsappPackage } from '../../whatsapp.gblib';
 const urlJoin = require('url-join');
 const PasswordGenerator = require("strict-password-generator").default;
 const Nexmo = require('nexmo');
+let sdk = require("microsoft-cognitiveservices-speech-sdk");
+var fs = require('fs')
+import { Readable } from 'stream'
+const prism = require('prism-media');
 
 export interface LanguagePickerSettings {
   defaultLocale?: string;
@@ -130,6 +133,70 @@ export class GBConversationalService implements IGBConversationalService {
     min.whatsAppDirectLine.sendToDevice(mobile, message);
   }
 
+  public static async  getTextFromAudioBuffer(speechKey, cloudRegion, buffer, locale): Promise<string> {
+    return new Promise<string>(async (resolve, reject) => {
+      try {
+        let subscriptionKey = speechKey;
+        let serviceRegion = cloudRegion;
+
+        var samplingRate = 16000;
+        var frameDuration = 20;
+        var channels = 1;
+        var frameSize = samplingRate * frameDuration / 1000;
+
+        const oggFile = new Readable();
+        oggFile._read = () => { } // _read is required but you can noop it
+        oggFile.push(buffer);
+        oggFile.push(null);
+
+        // TODO: Use stream directly without physical files.
+
+        fs.writeFileSync('audio.ogg', buffer);
+
+        let wr = fs.createWriteStream('audio.pcm');
+        wr.on('finish', () => {
+          let data = fs.readFileSync('audio.pcm');
+
+          let pushStream = sdk.AudioInputStream.createPushStream();
+          pushStream.write(data);
+          pushStream.close();
+
+          let audioConfig = sdk.AudioConfig.fromStreamInput(pushStream);
+          let speechConfig = sdk.SpeechConfig.fromSubscription(subscriptionKey, serviceRegion);
+          speechConfig.speechRecognitionLanguage = locale;
+          let recognizer = new sdk.SpeechRecognizer(speechConfig, audioConfig);
+
+          recognizer.recognizeOnceAsync(
+            (result) => {
+
+              resolve(result.text ? result.text : 'audio not converted');
+
+              recognizer.close();
+              recognizer = undefined;
+            },
+            (err) => {
+              reject(err);
+
+              recognizer.close();
+              recognizer = undefined;
+            });
+        });
+
+        fs.createReadStream('audio.ogg')
+          .pipe(new prism.opus.OggDemuxer())
+          .pipe(new prism.opus.Decoder({
+            rate: samplingRate,
+            channels: channels, frameSize: frameSize
+          }))
+          .pipe(wr);
+      } catch (error) {
+        GBLog.error(error);
+        return Promise.reject(error);
+      }
+    });
+  }
+
+
   // tslint:enable:no-unsafe-any
 
   public async sendMarkdownToMobile(min: GBMinInstance, step: GBDialogStep, mobile: string, text: string) {
@@ -161,7 +228,7 @@ export class GBConversationalService implements IGBConversationalService {
     let currentEmbedUrl = '';
 
     //![General Bots](/instance/images/gb.png)
-    for (var i = 0; i < text.length; i++) {
+    for (let i = 0; i < text.length; i++) {
       const c = text.charAt(i);
 
       switch (state) {
diff --git a/packages/core.gbapp/services/GBCoreService.ts b/packages/core.gbapp/services/GBCoreService.ts
index d9d402f3..e14b25a1 100644
--- a/packages/core.gbapp/services/GBCoreService.ts
+++ b/packages/core.gbapp/services/GBCoreService.ts
@@ -54,6 +54,7 @@ import { GuaribasInstance } from '../models/GBModel';
 import { GBConfigService } from './GBConfigService';
 import { GBAzureDeployerPackage } from '../../azuredeployer.gbapp';
 import { GBSharePointPackage } from '../../sharepoint.gblib';
+import { CollectionUtil } from 'pragmatismo-io-framework';
 
 
 const opn = require('opn');
@@ -385,27 +386,30 @@ STORAGE_SYNC=true
     return instances;
   }
 
-  public loadSysPackages(core: GBCoreService) {
+  public async loadSysPackages(core: GBCoreService) : Promise<IGBPackage[]>{
     // NOTE: if there is any code before this line a semicolon
     // will be necessary before this line.
     // Loads all system packages.
     const sysPackages: IGBPackage[] = [];
-    [
-      GBAdminPackage,
-      GBCorePackage,
-      GBSecurityPackage,
-      GBKBPackage,
-      GBCustomerSatisfactionPackage,
-      GBAnalyticsPackage,
-      GBWhatsappPackage,
-      GBAzureDeployerPackage,
-      GBSharePointPackage,
-    ].forEach(e => {
+    
+      await CollectionUtil.asyncForEach([
+        GBAdminPackage,
+        GBCorePackage,
+        GBSecurityPackage,
+        GBKBPackage,
+        GBCustomerSatisfactionPackage,
+        GBAnalyticsPackage,
+        GBWhatsappPackage,
+        GBAzureDeployerPackage,
+        GBSharePointPackage,
+      ], async e => {
       GBLog.info(`Loading sys package: ${e.name}...`);
 
       const p = Object.create(e.prototype) as IGBPackage;
       sysPackages.push(p);
-      p.loadPackage(core, core.sequelize);
+
+      await p.loadPackage(core, core.sequelize);
+      
     });
 
     return sysPackages;
diff --git a/packages/core.gbapp/services/GBDeployer.ts b/packages/core.gbapp/services/GBDeployer.ts
index 6d65155c..378e2b49 100644
--- a/packages/core.gbapp/services/GBDeployer.ts
+++ b/packages/core.gbapp/services/GBDeployer.ts
@@ -537,7 +537,7 @@ export class GBDeployer implements IGBDeployer {
           }
           const m = await import(e);
           const p = new m.Package();
-          p.loadPackage(core, core.sequelize);
+          await p.loadPackage(core, core.sequelize);
           appPackages.push(p);
           GBLog.info(`App (.gbapp) deployed: ${e}.`);
           appPackagesProcessed++;
diff --git a/packages/core.gbapp/services/GBMinService.ts b/packages/core.gbapp/services/GBMinService.ts
index 29699d08..b63318c4 100644
--- a/packages/core.gbapp/services/GBMinService.ts
+++ b/packages/core.gbapp/services/GBMinService.ts
@@ -209,7 +209,7 @@ export class GBMinService {
     // this.deployer.deployPackage(min, 'packages/default.gbdialog');
 
     // Call the loadBot context.activity for all packages.
-    this.invokeLoadBot(GBServer.globals.appPackages, GBServer.globals.sysPackages, min);
+    await this.invokeLoadBot(GBServer.globals.appPackages, GBServer.globals.sysPackages, min);
 
     // Serves individual URL for each bot conversational interface...
     const url = `/api/messages/${instance.botId}`;
@@ -406,6 +406,7 @@ export class GBMinService {
     min.packages = sysPackages;
     if (min.instance.whatsappServiceKey !== null) {
       min.whatsAppDirectLine = new WhatsappDirectLine(
+        min,
         min.botId,
         min.instance.whatsappBotKey,
         min.instance.whatsappServiceKey,
@@ -424,21 +425,22 @@ export class GBMinService {
     return { min, adapter, conversationState };
   }
 
-  private invokeLoadBot(appPackages: IGBPackage[], sysPackages: IGBPackage[], min: GBMinInstance) {
-    sysPackages.forEach(e => {
-      e.loadBot(min);
-    }, this);
+  private async invokeLoadBot(appPackages: IGBPackage[], sysPackages: IGBPackage[], min: GBMinInstance) {
+    await CollectionUtil.asyncForEach(sysPackages, async e => {
+      await e.loadBot(min);
+    });
 
-    appPackages.forEach(p => {
+    await CollectionUtil.asyncForEach(appPackages, async p => {
       p.sysPackages = sysPackages;
-      p.loadBot(min);
+      await p.loadBot(min);
       if (p.getDialogs !== undefined) {
-        const dialogs = p.getDialogs(min);
+        const dialogs = await p.getDialogs(min);
         dialogs.forEach(dialog => {
           min.dialogs.add(new WaterfallDialog(dialog.id, dialog.waterfall));
         });
       }
-    }, this);
+    });
+
   }
 
   /**
@@ -503,8 +505,8 @@ export class GBMinService {
           const member = context.activity.membersAdded[0];
           if (member.name === min.instance.title) {
             GBLog.info(`Bot added to conversation, starting chat...`);
-            appPackages.forEach(e => {
-              e.onNewSession(min, step);
+            await CollectionUtil.asyncForEach(appPackages, async e => {
+              await e.onNewSession(min, step);
             });
             await step.beginDialog('/');
           } else {
diff --git a/packages/customer-satisfaction.gbapp/index.ts b/packages/customer-satisfaction.gbapp/index.ts
index 052e1ac9..f294a936 100644
--- a/packages/customer-satisfaction.gbapp/index.ts
+++ b/packages/customer-satisfaction.gbapp/index.ts
@@ -49,23 +49,23 @@ import { Sequelize } from 'sequelize-typescript';
  */
 export class GBCustomerSatisfactionPackage implements IGBPackage {
   public sysPackages: IGBPackage[];
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     core.sequelize.addModels([GuaribasQuestionAlternate]);
   }
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     FeedbackDialog.setup(min.bot, min);
     QualityDialog.setup(min.bot, min);
   }
diff --git a/packages/kb.gbapp/index.ts b/packages/kb.gbapp/index.ts
index 9e727fd1..f9896a89 100644
--- a/packages/kb.gbapp/index.ts
+++ b/packages/kb.gbapp/index.ts
@@ -48,23 +48,23 @@ import { GuaribasAnswer, GuaribasQuestion, GuaribasSubject } from './models/inde
  */
 export class GBKBPackage implements IGBPackage {
   public sysPackages: IGBPackage[];
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     core.sequelize.addModels([GuaribasAnswer, GuaribasQuestion, GuaribasSubject]);
   }
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     AskDialog.setup(min.bot, min);
     FaqDialog.setup(min.bot, min);
     MenuDialog.setup(min.bot, min);
diff --git a/packages/security.gblib/index.ts b/packages/security.gblib/index.ts
index 6c589138..b7d7cd79 100644
--- a/packages/security.gblib/index.ts
+++ b/packages/security.gblib/index.ts
@@ -48,23 +48,23 @@ import { GuaribasGroup, GuaribasUser, GuaribasUserGroup } from './models';
  */
 export class GBSecurityPackage implements IGBPackage {
   public sysPackages: IGBPackage[];
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`loadBot called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     core.sequelize.addModels([GuaribasGroup, GuaribasUser, GuaribasUserGroup]);
   }
 }
diff --git a/packages/sharepoint.gblib/index.ts b/packages/sharepoint.gblib/index.ts
index 36e7a04c..8e18c53b 100644
--- a/packages/sharepoint.gblib/index.ts
+++ b/packages/sharepoint.gblib/index.ts
@@ -44,22 +44,22 @@ import { Sequelize } from 'sequelize-typescript';
  */
 export class GBSharePointPackage implements IGBPackage {
   public sysPackages: IGBPackage[];
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     GBLog.verbose(`loadPackage called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`loadBot called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 }
diff --git a/packages/whatsapp.gblib/index.ts b/packages/whatsapp.gblib/index.ts
index 35c0534e..275bfc10 100644
--- a/packages/whatsapp.gblib/index.ts
+++ b/packages/whatsapp.gblib/index.ts
@@ -46,36 +46,34 @@ import { WhatsappDirectLine } from './services/WhatsappDirectLine';
 export class GBWhatsappPackage implements IGBPackage {
   public sysPackages: IGBPackage[];
 
-  public loadBot(min: GBMinInstance): void {
+  public async loadBot(min: GBMinInstance): Promise<void> {
     // Only loads engine if it is defined on services.json.
 
     if (min.instance.whatsappServiceKey !== null) {
-      min.whatsAppDirectLine = new WhatsappDirectLine(
+      min.whatsAppDirectLine = new WhatsappDirectLine(min, 
         min.botId,
         min.instance.whatsappBotKey,
         min.instance.whatsappServiceKey,
         min.instance.whatsappServiceNumber,
         min.instance.whatsappServiceUrl
       );
-      (async () => {
-        await min.whatsAppDirectLine.setup();
-      });
+      await min.whatsAppDirectLine.setup();
     }
   }
 
-  public getDialogs(min: GBMinInstance) {
+  public async getDialogs(min: GBMinInstance) {
     GBLog.verbose(`getDialogs called.`);
   }
-  public loadPackage(core: IGBCoreService, sequelize: Sequelize): void {
+  public async loadPackage(core: IGBCoreService, sequelize: Sequelize): Promise<void> {
     GBLog.verbose(`loadPackage called.`);
   }
-  public unloadPackage(core: IGBCoreService): void {
+  public async unloadPackage(core: IGBCoreService): Promise<void> {
     GBLog.verbose(`unloadPackage called.`);
   }
-  public unloadBot(min: GBMinInstance): void {
+  public async unloadBot(min: GBMinInstance): Promise<void> {
     GBLog.verbose(`unloadBot called.`);
   }
-  public onNewSession(min: GBMinInstance, step: GBDialogStep): void {
+  public async onNewSession(min: GBMinInstance, step: GBDialogStep): Promise<void> {
     GBLog.verbose(`onNewSession called.`);
   }
 }
diff --git a/packages/whatsapp.gblib/services/WhatsappDirectLine.ts b/packages/whatsapp.gblib/services/WhatsappDirectLine.ts
index e7a974c9..e6d93820 100644
--- a/packages/whatsapp.gblib/services/WhatsappDirectLine.ts
+++ b/packages/whatsapp.gblib/services/WhatsappDirectLine.ts
@@ -34,10 +34,11 @@ import urlJoin = require('url-join');
 
 const Swagger = require('swagger-client');
 const rp = require('request-promise');
-import { GBLog, GBService } from 'botlib';
+import { GBLog, GBService, GBMinInstance } from 'botlib';
 import * as request from 'request-promise-native';
 const fs = require('fs');
 import { GBServer } from '../../../src/app';
+import { GBConversationalService } from '../../core.gbapp/services/GBConversationalService';
 
 /**
  * Support for Whatsapp.
@@ -52,10 +53,13 @@ export class WhatsappDirectLine extends GBService {
   public whatsappServiceUrl: string;
   public botId: string;
   private directLineSecret: string;
+  
 
   public conversationIds = {};
+  min: GBMinInstance;
 
   constructor(
+    min: GBMinInstance,
     botId,
     directLineSecret,
     whatsappServiceKey,
@@ -64,6 +68,7 @@ export class WhatsappDirectLine extends GBService {
   ) {
     super();
 
+    this.min = min;
     this.botId = botId;
     this.directLineSecret = directLineSecret;
     this.whatsappServiceKey = whatsappServiceKey;
@@ -99,7 +104,8 @@ export class WhatsappDirectLine extends GBService {
     };
 
     try {
-      request.post(options);
+      let res = await request.post(options);
+      GBLog.info(res);
     } catch (error) {
       GBLog.error(`Error initializing 3rd party Whatsapp provider(1) ${error.message}`);
     }
@@ -120,17 +126,35 @@ export class WhatsappDirectLine extends GBService {
       return;  // Exit here.
     }
 
-    const text = req.body.messages[0].body;
-    const from = req.body.messages[0].author.split('@')[0];
-    const fromName = req.body.messages[0].senderName;
+    const message = req.body.messages[0];
+    let text = message.body;
+    const from = message.author.split('@')[0];
+    const fromName = message.senderName;
 
     if (req.body.messages[0].fromMe) {
       res.end();
       return; // Exit here.
     }
-
     GBLog.info(`GBWhatsapp: RCV ${from}(${fromName}): ${text})`);
 
+    if (message.type === "ptt") {
+
+      const options = {
+        url: message.body,
+        method: 'GET',
+        encoding: 'binary'
+      };
+
+      const res = await request(options);
+      let buf =  Buffer.from(res, 'binary');
+      text = await GBConversationalService.getTextFromAudioBuffer(
+        this.min.instance.speechKey,
+        this.min.instance.cloudLocation,
+        buf, 'pt-br'
+      );      
+
+    }
+
     const conversationId = this.conversationIds[from];
 
     let client = await this.directLineClient;
diff --git a/src/app.ts b/src/app.ts
index c407a818..488e6d01 100644
--- a/src/app.ts
+++ b/src/app.ts
@@ -67,6 +67,7 @@ export class RootData {
   public minBoot: GBMinInstance;
   public wwwroot: string; // .gbui or a static webapp.
   public entryPointDialog: string; // To replace default welcome dialog.
+  
 }
 
 /**
@@ -148,7 +149,7 @@ export class GBServer {
           // Deploys system and user packages.
 
           GBLog.info(`Deploying packages...`);
-          GBServer.globals.sysPackages = core.loadSysPackages(core);
+          GBServer.globals.sysPackages = await core.loadSysPackages(core);
           await core.checkStorage(azureDeployer);
           await deployer.deployPackages(core, server, GBServer.globals.appPackages);