new (basic.gbapp): NOTE keyword.
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@ -1235,7 +1235,7 @@ export class DialogKeywords {
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contentUrl: url
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});
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if (channel === 'omnichannel') {
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if (channel === 'omnichannel' || !user.conversationReference) {
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await min.conversationalService.sendFile(min, null, mobile, url, caption);
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} else {
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await min.conversationalService['sendOnConversation'](min, user, reply);
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