diff --git a/package-lock.json b/package-lock.json
index c658c354..136fbdc1 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -5015,27 +5015,6 @@
         }
       }
     },
-    "coveralls": {
-      "version": "3.0.9",
-      "resolved": "https://registry.npmjs.org/coveralls/-/coveralls-3.0.9.tgz",
-      "integrity": "sha512-nNBg3B1+4iDox5A5zqHKzUTiwl2ey4k2o0NEcVZYvl+GOSJdKBj4AJGKLv6h3SvWch7tABHePAQOSZWM9E2hMg==",
-      "dev": true,
-      "requires": {
-        "js-yaml": "^3.13.1",
-        "lcov-parse": "^1.0.0",
-        "log-driver": "^1.2.7",
-        "minimist": "^1.2.0",
-        "request": "^2.88.0"
-      },
-      "dependencies": {
-        "minimist": {
-          "version": "1.2.0",
-          "resolved": "https://registry.npmjs.org/minimist/-/minimist-1.2.0.tgz",
-          "integrity": "sha1-o1AIsg9BOD7sH7kU9M1d95omQoQ=",
-          "dev": true
-        }
-      }
-    },
     "cpass": {
       "version": "2.2.0",
       "resolved": "https://registry.npmjs.org/cpass/-/cpass-2.2.0.tgz",
@@ -8613,12 +8592,6 @@
         "invert-kv": "^2.0.0"
       }
     },
-    "lcov-parse": {
-      "version": "1.0.0",
-      "resolved": "https://registry.npmjs.org/lcov-parse/-/lcov-parse-1.0.0.tgz",
-      "integrity": "sha1-6w1GtUER68VhrLTECO+TY73I9+A=",
-      "dev": true
-    },
     "le-table": {
       "version": "4.2.2",
       "resolved": "https://registry.npmjs.org/le-table/-/le-table-4.2.2.tgz",
@@ -9209,12 +9182,6 @@
       "integrity": "sha1-2ZwHpmnp5tJOE2Lf4mbGdhavEwI=",
       "dev": true
     },
-    "log-driver": {
-      "version": "1.2.7",
-      "resolved": "https://registry.npmjs.org/log-driver/-/log-driver-1.2.7.tgz",
-      "integrity": "sha512-U7KCmLdqsGHBLeWqYlFA0V0Sl6P08EE1ZrmA9cxjUE0WVqT9qnyVDPz1kzpFEP0jdJuFnasWIfSd7fsaNXkpbg==",
-      "dev": true
-    },
     "log-symbols": {
       "version": "2.2.0",
       "resolved": "https://registry.npmjs.org/log-symbols/-/log-symbols-2.2.0.tgz",
@@ -19003,6 +18970,11 @@
         "lodash": "^4.5.0"
       }
     },
+    "washyourmouthoutwithsoap": {
+      "version": "1.0.2",
+      "resolved": "https://registry.npmjs.org/washyourmouthoutwithsoap/-/washyourmouthoutwithsoap-1.0.2.tgz",
+      "integrity": "sha512-N008S6j3VoPgjUwvW1Q2roTYg9Xuy1LfR/R4BdjddhzM8YBNgIR4FpSQ9zVmNkvpi/fS9cfAQLSjWKXE3wQ1zA=="
+    },
     "weak-map": {
       "version": "1.0.5",
       "resolved": "https://registry.npmjs.org/weak-map/-/weak-map-1.0.5.tgz",
diff --git a/package.json b/package.json
index 5c002fdf..3fc99550 100644
--- a/package.json
+++ b/package.json
@@ -97,7 +97,8 @@
     "url-join": "4.0.1",
     "vbscript-to-typescript": "1.0.8",
     "wait-until": "0.0.2",
-    "walk-promise": "0.2.0"
+    "walk-promise": "0.2.0",
+    "washyourmouthoutwithsoap": "^1.0.2"
   },
   "devDependencies": {
     "@types/chai": "^4.2.7",
diff --git a/packages/core.gbapp/services/GBMinService.ts b/packages/core.gbapp/services/GBMinService.ts
index 1f258e8d..ab2627f9 100644
--- a/packages/core.gbapp/services/GBMinService.ts
+++ b/packages/core.gbapp/services/GBMinService.ts
@@ -42,6 +42,7 @@ const express = require('express');
 const request = require('request-promise-native');
 const removeRoute = require('express-remove-route');
 const AuthenticationContext = require('adal-node').AuthenticationContext;
+const wash = require('washyourmouthoutwithsoap');
 import { AutoSaveStateMiddleware, BotFrameworkAdapter, ConversationState, MemoryStorage, UserState } from 'botbuilder';
 import { ConfirmPrompt, WaterfallDialog } from 'botbuilder-dialogs';
 import {
@@ -540,7 +541,12 @@ export class GBMinService {
 
     const isVMCall = Object.keys(min.scriptMap).find(key => min.scriptMap[key] === context.activity.text) !== undefined;
 
-    if (isVMCall) {
+    const simpleLocale = context.activity.locale.substring(0, 2);
+    const hasBadWord = wash.check(simpleLocale, context.activity.text);
+    
+    if (hasBadWord) {
+      await step.beginDialog('/pleaseNoBadWords');
+    }else if (isVMCall) {
       await GBMinService.callVM(context.activity.text, min, step);
     } else if (context.activity.text.charAt(0) === '/') {
       await step.beginDialog(context.activity.text);
diff --git a/packages/customer-satisfaction.gbapp/dialogs/FeedbackDialog.ts b/packages/customer-satisfaction.gbapp/dialogs/FeedbackDialog.ts
index b5ce198d..314c9ef4 100644
--- a/packages/customer-satisfaction.gbapp/dialogs/FeedbackDialog.ts
+++ b/packages/customer-satisfaction.gbapp/dialogs/FeedbackDialog.ts
@@ -56,6 +56,19 @@ export class FeedbackDialog extends IGBDialog {
   public static setup(bot: BotAdapter, min: GBMinInstance) {
     const service = new CSService();
 
+    min.dialogs.add(
+      new WaterfallDialog('/pleaseNoBadWords', [
+        async step => {
+          const locale = step.context.activity.locale;
+          await step.context.sendActivity(Messages[locale].please_no_bad_words);
+
+          return await step.next();
+        }
+      ])
+    );
+
+
+
     min.dialogs.add(
       new WaterfallDialog('/feedbackNumber', [
         async step => {
diff --git a/packages/customer-satisfaction.gbapp/strings.ts b/packages/customer-satisfaction.gbapp/strings.ts
index 1cc74dc7..123496ab 100644
--- a/packages/customer-satisfaction.gbapp/strings.ts
+++ b/packages/customer-satisfaction.gbapp/strings.ts
@@ -7,7 +7,8 @@ export const Messages = {
     what_about_me: 'What about the service, please rate between 1 and 5.',
     thanks: 'Thanks!',
     im_sorry_lets_try: 'I\'m sorry. Let\'s try again...',
-    great_thanks: 'Great, thanks for sharing your thoughts.'
+    great_thanks: 'Great, thanks for sharing your thoughts.',
+    please_no_bad_words: 'Please, no bad words.'
   },
   'pt-BR': {
     about_suggestions: 'Sugestões melhoram muito minha qualidade...',
@@ -17,6 +18,7 @@ export const Messages = {
     what_about_me: 'O que achou do meu atendimento, de 1 a 5?',
     thanks: 'Obrigado!',
     im_sorry_lets_try: 'Desculpe-me, vamos tentar novamente.',
-    great_thanks: 'Ótimo, obrigado por contribuir com sua resposta.'
+    great_thanks: 'Ótimo, obrigado por contribuir com sua resposta.',
+    please_no_bad_words: 'Por favor, sem palavrões!'
   }
 };