diff --git a/docs/src/chapter-02/template-samples.md b/docs/src/chapter-02/template-samples.md
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+# Template Samples & Conversations
+
+> **Ready-to-use bots for common business needs**
+>
+> *See real conversations and learn how each template works*
+
+---
+
+## How to Use Templates
+
+1. Go to **Sources** app
+2. Click **+ New Bot**
+3. Select **From Template**
+4. Choose the template you want
+5. Click **Create**
+
+Your bot is ready to use immediately!
+
+---
+
+## Customer Support (CRM Template)
+
+**Best for:** Handling customer inquiries, tracking issues, managing contacts
+
+### Sample Conversation
+
+```
+User: I need help with my order
+
+Bot:  I'd be happy to help with your order! 
+      What's your order number?
+
+User: ORD-12345
+
+Bot:  Found it! Order #ORD-12345
+      
+      📦 Status: Shipped
+      📅 Shipped: May 14, 2025
+      🚚 Carrier: FedEx
+      📍 Tracking: 7891234567890
+      
+      Expected delivery: May 17, 2025
+      
+      Is there something specific about this order?
+
+User: I want to return it
+
+Bot:  I can help you start a return for Order #ORD-12345.
+      
+      📋 Return Policy:
+      • Returns accepted within 30 days
+      • Item must be unused
+      • Original packaging required
+      
+      Would you like me to create a return request?
+
+User: Yes
+
+Bot:  ✅ Return Request Created!
+      
+      Return #: RET-5678
+      
+      Next steps:
+      1. Print the return label (sent to your email)
+      2. Pack the item securely
+      3. Drop off at any FedEx location
+      
+      Refund will process within 5-7 business days 
+      after we receive the item.
+      
+      Anything else I can help with?
+```
+
+### What It Can Do
+
+- Look up orders by number or customer email
+- Check shipping status
+- Create return requests
+- Log customer interactions
+- Track support tickets
+
+---
+
+## FAQ Bot (AI Search Template)
+
+**Best for:** Answering common questions from your documents
+
+### Sample Conversation
+
+```
+User: What's your refund policy?
+
+Bot:  Based on our policies:
+      
+      **Refund Policy**
+      
+      • Full refund within 30 days of purchase
+      • Items must be unused and in original packaging
+      • Refunds processed to original payment method
+      • Processing time: 5-7 business days
+      
+      For items over 30 days old, store credit is available.
+      
+      📄 Source: Company Policies Handbook, Page 12
+
+User: How do I contact support?
+
+Bot:  You can reach our support team through:
+      
+      📧 Email: support@company.com
+      📞 Phone: 1-800-555-0123 (Mon-Fri, 9am-5pm)
+      💬 Chat: You're using it right now!
+      
+      Average response time:
+      • Chat: Immediate
+      • Email: Within 24 hours
+      • Phone: Under 5 minutes wait
+      
+      📄 Source: Contact Information Page
+
+User: Do you ship internationally?
+
+Bot:  Yes! We ship to over 50 countries.
+      
+      **International Shipping:**
+      • Standard: 10-15 business days ($15)
+      • Express: 5-7 business days ($35)
+      
+      **Note:** Import duties and taxes may apply 
+      depending on your country.
+      
+      Countries we ship to include: Canada, UK, 
+      Australia, Germany, France, Japan, and more.
+      
+      📄 Source: Shipping FAQ Document
+```
+
+### Setup Tips
+
+1. Upload your FAQ documents to the knowledge base
+2. Include policy documents, product guides, help articles
+3. The bot automatically learns from your files
+
+---
+
+## Appointment Booking (Calendar Template)
+
+**Best for:** Scheduling meetings, consultations, appointments
+
+### Sample Conversation
+
+```
+User: I want to book an appointment
+
+Bot:  I'll help you schedule an appointment!
+      
+      What type of appointment do you need?
+      
+      1. 📋 Consultation (30 min)
+      2. 🔧 Service Visit (1 hour)
+      3. 📞 Phone Call (15 min)
+
+User: Consultation
+
+Bot:  Great! A 30-minute consultation.
+      
+      Here are available times this week:
+      
+      📅 Tuesday, May 20
+         • 10:00 AM
+         • 2:00 PM
+         • 4:00 PM
+      
+      📅 Wednesday, May 21
+         • 9:00 AM
+         • 11:00 AM
+         • 3:00 PM
+      
+      Which works best for you?
+
+User: Tuesday at 2pm
+
+Bot:  Perfect! Let me confirm your details.
+      
+      What's your name?
+
+User: John Smith
+
+Bot:  And your email address?
+
+User: john@email.com
+
+Bot:  ✅ Appointment Confirmed!
+      
+      📋 Consultation
+      👤 John Smith
+      📅 Tuesday, May 20, 2025
+      🕐 2:00 PM (30 minutes)
+      
+      A confirmation email has been sent to 
+      john@email.com with calendar invite.
+      
+      Need to reschedule? Just ask!
+```
+
+### What It Can Do
+
+- Show available time slots
+- Book appointments
+- Send confirmation emails
+- Send reminders before appointments
+- Allow rescheduling and cancellation
+
+---
+
+## HR Assistant (Employee Template)
+
+**Best for:** Employee self-service, HR questions, leave requests
+
+### Sample Conversation
+
+```
+User: How many vacation days do I have?
+
+Bot:  Let me check your balance, John.
+      
+      📊 Your Time Off Balance:
+      
+      Vacation Days
+      ├── Available: 12 days
+      ├── Used: 3 days
+      └── Pending: 0 days
+      
+      Sick Days
+      ├── Available: 8 days
+      └── Used: 2 days
+      
+      Your vacation resets on January 1, 2026.
+      
+      Would you like to request time off?
+
+User: Yes, I need next Friday off
+
+Bot:  I'll create a time off request for you.
+      
+      📅 Requesting: Friday, May 23, 2025
+      📋 Type: Vacation (1 day)
+      
+      Reason for time off? (optional)
+
+User: Personal appointment
+
+Bot:  ✅ Time Off Request Submitted!
+      
+      📋 Request #PTO-2025-0142
+      📅 Date: May 23, 2025 (1 day)
+      📝 Reason: Personal appointment
+      👤 Approver: Sarah Johnson (your manager)
+      
+      You'll receive an email when it's approved.
+      
+      Current status: ⏳ Pending Approval
+
+User: What holidays do we have this year?
+
+Bot:  📅 Company Holidays 2025:
+      
+      ✓ New Year's Day - Jan 1 (past)
+      ✓ Memorial Day - May 26
+      ✓ Independence Day - July 4
+      ✓ Labor Day - Sep 1
+      ✓ Thanksgiving - Nov 27-28
+      ✓ Christmas - Dec 25-26
+      
+      Total: 8 paid holidays
+      
+      Note: If a holiday falls on a weekend, 
+      it's observed on the nearest weekday.
+```
+
+### What It Can Do
+
+- Check PTO balances
+- Submit time off requests
+- Look up company holidays
+- Answer HR policy questions
+- Find employee directory info
+
+---
+
+## Sales Lead Capture
+
+**Best for:** Qualifying leads, collecting contact info, scheduling demos
+
+### Sample Conversation
+
+```
+User: I'm interested in your product
+
+Bot:  Great! I'd love to learn more about what you're 
+      looking for.
+      
+      What's your name?
+
+User: Maria Garcia
+
+Bot:  Nice to meet you, Maria! 
+      
+      What company are you with?
+
+User: Acme Corp
+
+Bot:  Acme Corp - got it!
+      
+      What's your role there?
+
+User: Marketing Director
+
+Bot:  Perfect! And what's the best email to reach you?
+
+User: maria@acmecorp.com
+
+Bot:  Thanks Maria! One last question:
+      
+      What's your biggest challenge right now?
+      
+      1. 📈 Growing leads
+      2. ⏱️ Saving time on manual tasks
+      3. 📊 Better reporting
+      4. 🔗 Integrating tools
+      5. Other
+
+User: Saving time
+
+Bot:  That's exactly what we help with!
+      
+      ✅ I've saved your information:
+      
+      👤 Maria Garcia
+      🏢 Acme Corp (Marketing Director)
+      📧 maria@acmecorp.com
+      🎯 Interest: Time savings
+      
+      Would you like to:
+      
+      1. 📅 Schedule a demo (15 min)
+      2. 📄 Get a product overview PDF
+      3. 💬 Ask questions now
+
+User: Schedule a demo
+
+Bot:  I can schedule you with our team!
+      
+      Available demo times:
+      
+      📅 Tomorrow (May 16)
+         • 10:00 AM
+         • 3:00 PM
+      
+      📅 Monday (May 19)
+         • 11:00 AM
+         • 2:00 PM
+      
+      Which works for you?
+
+User: Tomorrow at 3pm
+
+Bot:  ✅ Demo Scheduled!
+      
+      📅 Friday, May 16 at 3:00 PM
+      👤 With: Alex from our Sales team
+      📧 Calendar invite sent to maria@acmecorp.com
+      
+      Alex will show you how companies like Acme 
+      save 10+ hours per week with our platform.
+      
+      See you tomorrow, Maria!
+```
+
+### What It Can Do
+
+- Qualify leads with questions
+- Capture contact information
+- Score leads automatically
+- Schedule demo calls
+- Send follow-up emails
+
+---
+
+## IT Helpdesk
+
+**Best for:** IT support tickets, troubleshooting, password resets
+
+### Sample Conversation
+
+```
+User: I can't access my email
+
+Bot:  I'll help you troubleshoot your email access.
+      
+      What error are you seeing?
+      
+      1. 🔐 Password incorrect
+      2. 📧 Can't connect to server
+      3. 🔄 Email not syncing
+      4. ❓ Something else
+
+User: Password incorrect
+
+Bot:  Let's fix your password issue.
+      
+      Have you tried resetting your password in the 
+      last 24 hours?
+
+User: No
+
+Bot:  I can send a password reset link to your 
+      backup email address.
+      
+      For security, please confirm your employee ID:
+
+User: EMP-4521
+
+Bot:  ✅ Verified! 
+      
+      I've sent a password reset link to your backup 
+      email (j***@gmail.com).
+      
+      📧 Check your email and click the reset link
+      ⏱️ Link expires in 15 minutes
+      
+      After resetting:
+      1. Use the new password for email
+      2. Update password on your phone too
+      3. It may take 5 minutes to sync
+      
+      Still having issues after resetting?
+
+User: It worked, thanks!
+
+Bot:  Glad it's working! 🎉
+      
+      Quick security tips:
+      • Use a strong, unique password
+      • Enable two-factor authentication
+      • Never share your password
+      
+      Anything else I can help with?
+
+User: No that's all
+
+Bot:  ✅ Ticket #IT-2025-0891 closed as resolved.
+      
+      Have a great day! Remember, I'm here 24/7 
+      if you need IT help.
+```
+
+### What It Can Do
+
+- Create support tickets
+- Reset passwords
+- Troubleshoot common issues
+- Check system status
+- Escalate to human agents
+
+---
+
+## Compliance & Privacy (LGPD/GDPR)
+
+**Best for:** Handling data privacy requests
+
+### Sample Conversation
+
+```
+User: I want to see what data you have about me
+
+Bot:  I can help you with a Data Access Request.
+      
+      Under privacy regulations (LGPD, GDPR, CCPA), 
+      you have the right to receive a copy of your 
+      personal data.
+      
+      To process your request, I need to verify your 
+      identity. What's your email address?
+
+User: john.doe@email.com
+
+Bot:  I've sent a verification code to john.doe@email.com
+      
+      Please enter the 6-digit code:
+
+User: 847291
+
+Bot:  ✅ Identity verified!
+      
+      What would you like to do?
+      
+      1. 📥 Get a copy of my data
+      2. ✏️ Correct my information
+      3. 🗑️ Delete my data
+      4. ❓ Ask about data usage
+
+User: Get a copy of my data
+
+Bot:  ✅ Data Access Request Submitted
+      
+      📋 Request #DSR-2025-0142
+      📧 john.doe@email.com
+      📅 Submitted: May 15, 2025
+      ⏱️ Due: May 30, 2025 (15 days)
+      
+      We will compile all your personal data and 
+      send it to your email in a secure format.
+      
+      You'll receive:
+      • Profile information
+      • Communication history
+      • Preferences and settings
+      • Activity logs
+      
+      Is there anything specific you're looking for?
+
+User: No, that's all
+
+Bot:  Your request is being processed.
+      
+      You'll receive an email within 15 days with 
+      a secure link to download your data.
+      
+      Questions? Reply to the confirmation email 
+      or come back here anytime.
+```
+
+---
+
+## Broadcast & Announcements
+
+**Best for:** Sending company-wide messages, news updates
+
+### Sample Conversation (Admin)
+
+```
+Admin: Send an announcement
+
+Bot:   I'll help you create an announcement.
+       
+       What's the title?
+
+Admin: Office Closure Tomorrow
+
+Bot:   Got it! Now the message content:
+
+Admin: Due to the holiday, our office will be closed 
+       tomorrow May 16. We'll reopen Monday at 9am.
+
+Bot:   Who should receive this?
+       
+       1. 👥 All employees
+       2. 🏢 Specific department
+       3. 📍 Specific location
+       4. 📋 Custom list
+
+Admin: All employees
+
+Bot:   How should I send it?
+       
+       ☑️ Email
+       ☑️ Chat notification
+       ☐ SMS
+       
+       (Select all that apply)
+
+Admin: Email and chat
+
+Bot:   📢 Announcement Preview:
+       
+       ━━━━━━━━━━━━━━━━━━━━━━━━━━━
+       OFFICE CLOSURE TOMORROW
+       ━━━━━━━━━━━━━━━━━━━━━━━━━━━
+       
+       Due to the holiday, our office will be 
+       closed tomorrow May 16. We'll reopen 
+       Monday at 9am.
+       
+       ━━━━━━━━━━━━━━━━━━━━━━━━━━━
+       
+       Recipients: 247 employees
+       Channels: Email, Chat
+       
+       Send now or schedule?
+
+Admin: Send now
+
+Bot:   ✅ Announcement Sent!
+       
+       📧 247 emails delivered
+       💬 247 chat notifications sent
+       
+       Delivery report saved. View in Analytics.
+```
+
+---
+
+## Talk to Data (Analytics)
+
+**Best for:** Asking questions about your business data in plain English
+
+### Sample Conversation
+
+```
+User: How many sales did we make last month?
+
+Bot:  📊 Sales Summary - April 2025
+      
+      Total Sales: 1,247
+      Revenue: $156,340
+      Average Order: $125.35
+      
+      Compared to March:
+      • Sales: ▲ 12% (+134)
+      • Revenue: ▲ 8% (+$11,520)
+
+User: Which product sold the most?
+
+Bot:  🏆 Top 5 Products - April 2025
+      
+      1. Widget Pro      - 342 units ($42,750)
+      2. Basic Package   - 289 units ($28,900)
+      3. Premium Bundle  - 201 units ($40,200)
+      4. Starter Kit     - 187 units ($18,700)
+      5. Add-on Pack     - 156 units ($15,600)
+      
+      Widget Pro has been #1 for 3 months in a row!
+
+User: Show me sales by region
+
+Bot:  🗺️ Sales by Region - April 2025
+      
+      North America    ████████████░░  $68,500 (44%)
+      Europe           ███████░░░░░░░  $42,300 (27%)
+      Asia Pacific     █████░░░░░░░░░  $31,200 (20%)
+      Latin America    ██░░░░░░░░░░░░  $14,340 (9%)
+      
+      Fastest growing: Asia Pacific (▲ 23%)
+
+User: Who are our top customers?
+
+Bot:  👥 Top 5 Customers - April 2025
+      
+      1. Acme Corp         $12,450  (8 orders)
+      2. TechStart Inc     $9,800   (12 orders)
+      3. Global Services   $8,200   (5 orders)
+      4. Smith & Co        $7,650   (6 orders)
+      5. DataFlow Ltd      $6,900   (4 orders)
+      
+      Want me to show purchase history for any of these?
+```
+
+### What It Can Do
+
+- Answer business questions in plain English
+- Show sales, revenue, customer data
+- Compare time periods
+- Create simple reports
+- Export data to spreadsheets
+
+---
+
+## Quick Template Selection Guide
+
+| I need to... | Use this template |
+|--------------|-------------------|
+| Answer customer questions | AI Search (FAQ) |
+| Handle support tickets | CRM / IT Helpdesk |
+| Book appointments | Calendar |
+| Capture sales leads | CRM (Sales) |
+| Help employees with HR | HR Assistant |
+| Send announcements | Broadcast |
+| Query business data | Talk to Data |
+| Handle privacy requests | Compliance |
+
+---
+
+## Need Something Custom?
+
+If these templates don't fit your needs:
+
+1. **Start with the closest template** - Modify it
+2. **Use the Default template** - Build from scratch
+3. **Combine templates** - Use features from multiple templates
+4. **Ask for help** - Our community can guide you
+
+---
+
+## See Also
+
+- [Templates Reference](./templates.md) - Full template list
+- [How To: Create Your First Bot](../chapter-04-gbui/how-to/create-first-bot.md)
+- [Sources App](../chapter-04-gbui/apps/sources.md) - Managing templates
+- [Write Your First Dialog](../chapter-04-gbui/how-to/write-first-dialog.md)
\ No newline at end of file
diff --git a/docs/src/chapter-04-gbui/apps/compliance-api.md b/docs/src/chapter-04-gbui/apps/compliance-api.md
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+# Compliance API Reference
+
+> **Programmatic access to privacy and compliance features**
+
+---
+
+## Overview
+
+The Compliance API allows you to programmatically manage data subject requests, consent records, and compliance scanning. Use this API to integrate privacy features into your applications or automate compliance workflows.
+
+**Base URL:** `https://your-server.com/api/compliance`
+
+---
+
+## Authentication
+
+All API requests require authentication using a Bearer token:
+
+```
+Authorization: Bearer your-api-key
+```
+
+Get your API key from **Settings** → **API Keys** → **Create New Key** with `compliance` scope.
+
+---
+
+## Endpoints
+
+### Data Subject Requests (DSR)
+
+#### List All Requests
+
+```
+GET /api/compliance/dsr
+```
+
+**Query Parameters:**
+
+| Parameter | Type | Description |
+|-----------|------|-------------|
+| `status` | string | Filter by status: `pending`, `processing`, `completed`, `rejected` |
+| `type` | string | Filter by type: `access`, `deletion`, `rectification`, `portability`, `objection` |
+| `from` | date | Start date (YYYY-MM-DD) |
+| `to` | date | End date (YYYY-MM-DD) |
+| `limit` | number | Results per page (default: 20, max: 100) |
+| `offset` | number | Pagination offset |
+
+**Example Request:**
+
+```
+GET /api/compliance/dsr?status=pending&limit=10
+```
+
+**Example Response:**
+
+```
+{
+  "total": 7,
+  "limit": 10,
+  "offset": 0,
+  "requests": [
+    {
+      "id": "DSR-2025-0142",
+      "type": "access",
+      "status": "pending",
+      "userId": "usr_abc123",
+      "email": "john.doe@email.com",
+      "submittedAt": "2025-05-13T10:30:00Z",
+      "dueDate": "2025-05-28T10:30:00Z",
+      "assignee": null
+    },
+    {
+      "id": "DSR-2025-0141",
+      "type": "deletion",
+      "status": "processing",
+      "userId": "usr_def456",
+      "email": "sarah@company.com",
+      "submittedAt": "2025-05-10T14:15:00Z",
+      "dueDate": "2025-05-25T14:15:00Z",
+      "assignee": "admin@company.com"
+    }
+  ]
+}
+```
+
+---
+
+#### Get Single Request
+
+```
+GET /api/compliance/dsr/{id}
+```
+
+**Example Response:**
+
+```
+{
+  "id": "DSR-2025-0142",
+  "type": "access",
+  "status": "pending",
+  "userId": "usr_abc123",
+  "email": "john.doe@email.com",
+  "name": "John Doe",
+  "submittedAt": "2025-05-13T10:30:00Z",
+  "dueDate": "2025-05-28T10:30:00Z",
+  "assignee": null,
+  "message": "I would like a copy of all my data",
+  "verifiedAt": "2025-05-13T10:35:00Z",
+  "dataFound": {
+    "profile": true,
+    "conversations": true,
+    "consents": true,
+    "activityLogs": true
+  },
+  "history": [
+    {
+      "action": "created",
+      "timestamp": "2025-05-13T10:30:00Z",
+      "actor": "system"
+    },
+    {
+      "action": "verified",
+      "timestamp": "2025-05-13T10:35:00Z",
+      "actor": "system"
+    }
+  ]
+}
+```
+
+---
+
+#### Create Request
+
+```
+POST /api/compliance/dsr
+```
+
+**Request Body:**
+
+| Field | Type | Required | Description |
+|-------|------|----------|-------------|
+| `type` | string | Yes | `access`, `deletion`, `rectification`, `portability`, `objection` |
+| `email` | string | Yes | User's email address |
+| `userId` | string | No | User ID if known |
+| `message` | string | No | User's message/reason |
+| `skipVerification` | boolean | No | Skip email verification (default: false) |
+
+**Example Request:**
+
+```
+POST /api/compliance/dsr
+Content-Type: application/json
+
+{
+  "type": "access",
+  "email": "john.doe@email.com",
+  "message": "Please provide all my personal data"
+}
+```
+
+**Example Response:**
+
+```
+{
+  "id": "DSR-2025-0143",
+  "type": "access",
+  "status": "pending_verification",
+  "email": "john.doe@email.com",
+  "submittedAt": "2025-05-15T14:00:00Z",
+  "dueDate": "2025-05-30T14:00:00Z",
+  "verificationSent": true
+}
+```
+
+---
+
+#### Update Request Status
+
+```
+PATCH /api/compliance/dsr/{id}
+```
+
+**Request Body:**
+
+| Field | Type | Description |
+|-------|------|-------------|
+| `status` | string | `processing`, `completed`, `rejected` |
+| `assignee` | string | Email of person handling request |
+| `notes` | string | Internal notes |
+| `rejectionReason` | string | Required if status is `rejected` |
+
+**Example Request:**
+
+```
+PATCH /api/compliance/dsr/DSR-2025-0142
+Content-Type: application/json
+
+{
+  "status": "processing",
+  "assignee": "admin@company.com"
+}
+```
+
+---
+
+#### Complete Request (with data package)
+
+```
+POST /api/compliance/dsr/{id}/complete
+```
+
+**Request Body:**
+
+| Field | Type | Description |
+|-------|------|-------------|
+| `notifyUser` | boolean | Send completion email (default: true) |
+| `dataPackageUrl` | string | URL to downloadable data (for access/portability) |
+| `expiresAt` | datetime | When download link expires |
+
+**Example Request:**
+
+```
+POST /api/compliance/dsr/DSR-2025-0142/complete
+Content-Type: application/json
+
+{
+  "notifyUser": true,
+  "dataPackageUrl": "https://secure.company.com/data/abc123.zip",
+  "expiresAt": "2025-06-15T00:00:00Z"
+}
+```
+
+---
+
+### Consent Management
+
+#### Get User Consent
+
+```
+GET /api/compliance/consent/{userId}
+```
+
+**Example Response:**
+
+```
+{
+  "userId": "usr_abc123",
+  "email": "john.doe@email.com",
+  "consents": [
+    {
+      "type": "terms_of_service",
+      "status": "given",
+      "version": "2.3",
+      "timestamp": "2025-01-15T10:32:00Z",
+      "method": "web_form",
+      "ip": "192.168.1.100"
+    },
+    {
+      "type": "marketing",
+      "status": "given",
+      "timestamp": "2025-01-15T10:32:00Z",
+      "method": "web_form"
+    },
+    {
+      "type": "analytics",
+      "status": "withdrawn",
+      "timestamp": "2025-03-22T15:15:00Z",
+      "method": "preference_center"
+    }
+  ]
+}
+```
+
+---
+
+#### Record Consent
+
+```
+POST /api/compliance/consent
+```
+
+**Request Body:**
+
+| Field | Type | Required | Description |
+|-------|------|----------|-------------|
+| `userId` | string | Yes | User identifier |
+| `email` | string | Yes | User's email |
+| `type` | string | Yes | Consent type (e.g., `marketing`, `analytics`) |
+| `status` | string | Yes | `given` or `withdrawn` |
+| `method` | string | No | How consent was collected |
+| `ip` | string | No | User's IP address |
+| `userAgent` | string | No | User's browser |
+
+**Example Request:**
+
+```
+POST /api/compliance/consent
+Content-Type: application/json
+
+{
+  "userId": "usr_abc123",
+  "email": "john.doe@email.com",
+  "type": "marketing",
+  "status": "given",
+  "method": "chatbot",
+  "ip": "192.168.1.100"
+}
+```
+
+**Example Response:**
+
+```
+{
+  "success": true,
+  "consentId": "con_xyz789",
+  "userId": "usr_abc123",
+  "type": "marketing",
+  "status": "given",
+  "timestamp": "2025-05-15T14:30:00Z"
+}
+```
+
+---
+
+#### Withdraw Consent
+
+```
+DELETE /api/compliance/consent/{userId}/{type}
+```
+
+**Example Request:**
+
+```
+DELETE /api/compliance/consent/usr_abc123/marketing
+```
+
+**Example Response:**
+
+```
+{
+  "success": true,
+  "userId": "usr_abc123",
+  "type": "marketing",
+  "status": "withdrawn",
+  "timestamp": "2025-05-15T14:35:00Z"
+}
+```
+
+---
+
+#### List Consent Types
+
+```
+GET /api/compliance/consent-types
+```
+
+**Example Response:**
+
+```
+{
+  "consentTypes": [
+    {
+      "id": "terms_of_service",
+      "name": "Terms of Service",
+      "required": true,
+      "description": "Agreement to terms and conditions",
+      "currentVersion": "2.3"
+    },
+    {
+      "id": "marketing",
+      "name": "Marketing Communications",
+      "required": false,
+      "description": "Receive promotional emails and offers"
+    },
+    {
+      "id": "analytics",
+      "name": "Analytics & Improvement",
+      "required": false,
+      "description": "Help us improve by analyzing usage patterns"
+    }
+  ]
+}
+```
+
+---
+
+### Compliance Scanning
+
+#### Start a Scan
+
+```
+POST /api/compliance/scan
+```
+
+**Request Body:**
+
+| Field | Type | Description |
+|-------|------|-------------|
+| `type` | string | `quick`, `full`, or `custom` |
+| `targets` | array | For custom: `["bots", "kb", "users", "logs"]` |
+| `botId` | string | Scan specific bot only |
+
+**Example Request:**
+
+```
+POST /api/compliance/scan
+Content-Type: application/json
+
+{
+  "type": "full",
+  "targets": ["bots", "kb", "users", "logs"]
+}
+```
+
+**Example Response:**
+
+```
+{
+  "scanId": "scan_20250515_001",
+  "status": "running",
+  "type": "full",
+  "startedAt": "2025-05-15T14:45:00Z",
+  "estimatedDuration": "30 minutes"
+}
+```
+
+---
+
+#### Get Scan Status
+
+```
+GET /api/compliance/scan/{scanId}
+```
+
+**Example Response (In Progress):**
+
+```
+{
+  "scanId": "scan_20250515_001",
+  "status": "running",
+  "progress": 45,
+  "currentStep": "Scanning conversation logs",
+  "startedAt": "2025-05-15T14:45:00Z"
+}
+```
+
+**Example Response (Complete):**
+
+```
+{
+  "scanId": "scan_20250515_001",
+  "status": "completed",
+  "progress": 100,
+  "startedAt": "2025-05-15T14:45:00Z",
+  "completedAt": "2025-05-15T15:12:00Z",
+  "summary": {
+    "totalChecks": 148,
+    "passed": 145,
+    "warnings": 2,
+    "critical": 1
+  },
+  "issues": [
+    {
+      "severity": "critical",
+      "type": "unencrypted_pii",
+      "description": "Unencrypted PII found in conversation logs",
+      "location": "support-bot/logs/2025-05-10",
+      "affectedRecords": 23,
+      "recommendation": "Enable automatic PII redaction"
+    },
+    {
+      "severity": "warning",
+      "type": "consent_expiring",
+      "description": "Consent records older than 2 years",
+      "affectedUsers": 12,
+      "recommendation": "Send consent renewal requests"
+    }
+  ]
+}
+```
+
+---
+
+#### Get Latest Scan Results
+
+```
+GET /api/compliance/scan/latest
+```
+
+Returns the most recent completed scan results.
+
+---
+
+### Reports
+
+#### Generate Compliance Report
+
+```
+POST /api/compliance/report
+```
+
+**Request Body:**
+
+| Field | Type | Description |
+|-------|------|-------------|
+| `type` | string | `summary`, `detailed`, `audit` |
+| `period` | string | `last_30_days`, `last_90_days`, `year`, `custom` |
+| `from` | date | Start date for custom period |
+| `to` | date | End date for custom period |
+| `format` | string | `json`, `pdf`, `csv` |
+
+**Example Request:**
+
+```
+POST /api/compliance/report
+Content-Type: application/json
+
+{
+  "type": "summary",
+  "period": "last_30_days",
+  "format": "json"
+}
+```
+
+**Example Response:**
+
+```
+{
+  "reportId": "rpt_20250515_001",
+  "generatedAt": "2025-05-15T15:00:00Z",
+  "period": {
+    "from": "2025-04-15",
+    "to": "2025-05-15"
+  },
+  "summary": {
+    "overallScore": 92,
+    "dsrRequests": {
+      "received": 15,
+      "completed": 12,
+      "pending": 3,
+      "averageResponseDays": 8.5
+    },
+    "consentRate": 94.2,
+    "dataBreaches": 0,
+    "scansPerformed": 4,
+    "issuesFound": 7,
+    "issuesResolved": 5
+  }
+}
+```
+
+---
+
+#### Download Report
+
+```
+GET /api/compliance/report/{reportId}/download
+```
+
+Returns the report file in the requested format.
+
+---
+
+### Data Deletion
+
+#### Delete User Data
+
+```
+DELETE /api/compliance/user/{userId}/data
+```
+
+**Query Parameters:**
+
+| Parameter | Type | Description |
+|-----------|------|-------------|
+| `scope` | string | `all`, `conversations`, `profile`, `analytics` |
+| `confirm` | boolean | Must be `true` to execute |
+
+**Example Request:**
+
+```
+DELETE /api/compliance/user/usr_abc123/data?scope=all&confirm=true
+```
+
+**Example Response:**
+
+```
+{
+  "success": true,
+  "userId": "usr_abc123",
+  "deletedAt": "2025-05-15T15:30:00Z",
+  "scope": "all",
+  "itemsDeleted": {
+    "profile": 1,
+    "conversations": 45,
+    "consents": 3,
+    "activityLogs": 234
+  },
+  "retainedForLegal": {
+    "auditLogs": 15
+  }
+}
+```
+
+---
+
+## Error Responses
+
+All errors follow this format:
+
+```
+{
+  "error": {
+    "code": "ERROR_CODE",
+    "message": "Human readable message",
+    "details": {}
+  }
+}
+```
+
+**Common Error Codes:**
+
+| Code | HTTP Status | Description |
+|------|-------------|-------------|
+| `UNAUTHORIZED` | 401 | Invalid or missing API key |
+| `FORBIDDEN` | 403 | API key lacks required scope |
+| `NOT_FOUND` | 404 | Resource not found |
+| `VALIDATION_ERROR` | 400 | Invalid request parameters |
+| `RATE_LIMITED` | 429 | Too many requests |
+| `INTERNAL_ERROR` | 500 | Server error |
+
+---
+
+## Rate Limits
+
+| Endpoint | Limit |
+|----------|-------|
+| All endpoints | 100 requests/minute |
+| Scan endpoints | 5 requests/hour |
+| Report generation | 10 requests/hour |
+
+Rate limit headers are included in responses:
+
+```
+X-RateLimit-Limit: 100
+X-RateLimit-Remaining: 95
+X-RateLimit-Reset: 1621234567
+```
+
+---
+
+## Webhooks
+
+Configure webhooks to receive real-time notifications.
+
+**Available Events:**
+
+| Event | Description |
+|-------|-------------|
+| `dsr.created` | New DSR submitted |
+| `dsr.completed` | DSR marked complete |
+| `dsr.due_soon` | DSR due within 3 days |
+| `consent.changed` | User consent updated |
+| `scan.completed` | Compliance scan finished |
+| `issue.critical` | Critical issue detected |
+
+**Webhook Payload Example:**
+
+```
+POST https://your-server.com/webhook
+Content-Type: application/json
+X-Signature: sha256=...
+
+{
+  "event": "dsr.created",
+  "timestamp": "2025-05-15T14:00:00Z",
+  "data": {
+    "id": "DSR-2025-0143",
+    "type": "access",
+    "email": "user@example.com"
+  }
+}
+```
+
+---
+
+## See Also
+
+- [Compliance App](./compliance.md) - User interface guide
+- [How To: Configure Compliance](../how-to/configure-compliance.md)
+- [BASIC Compliance Keywords](../../chapter-06-gbdialog/keywords-reference.md)
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