# Chapter 12: Security and Privacy

## Your Security

BotServer protects your information with enterprise-grade security while keeping things simple for you to use.

## Logging In

### First Time Access

When you first access BotServer, you'll see the login screen:

1. **Enter your email** - Use your work or personal email
2. **Enter your password** - Choose a strong password
3. **Click Sign In** - You're ready to go

### Staying Signed In

- Check "Remember me" to stay logged in for a week
- Uncheck it on shared computers
- You'll be automatically signed out after 24 hours of inactivity

### Single Sign-On

If your organization uses single sign-on:
1. Click "Sign in with your organization"
2. Enter your work credentials
3. You're automatically connected to all services

## Your Account Security

### Password Protection

Your password is protected with:
- Industry-standard encryption
- Never stored in plain text
- Never visible to administrators
- Never sent over unencrypted connections

### Two-Factor Authentication (Coming Soon)

For extra security, you can enable:
- SMS verification codes
- Authenticator apps
- Hardware security keys

### Active Sessions

View and manage where you're logged in:

1. Go to **Settings** → **Security**
2. See all active sessions
3. Sign out of any device remotely
4. Get alerts for new sign-ins

## Your Data Privacy

### What We Protect

- **Conversations** - All chat messages are private
- **Files** - Documents encrypted at rest
- **Emails** - Secure transmission and storage
- **Meetings** - End-to-end encryption available
- **Tasks** - Private to you and your team

### Who Can See Your Data

**Only You Can See:**
- Your private conversations
- Personal files in your drive
- Your email messages
- Your task lists

**Your Team Can See:**
- Shared conversations (when you share them)
- Files you explicitly share
- Team tasks you're assigned to
- Meetings you're invited to

**Administrators Cannot See:**
- Your password
- Private conversations
- Personal files
- Email contents

### Data Location

Your data is stored:
- On your organization's servers
- Never on public clouds (unless configured)
- With automatic backups
- Following your local data regulations

## Security Features You'll Notice

### Automatic Protection

These happen without you doing anything:

- **Secure connections** - Green padlock in your browser
- **Session timeout** - Automatic logout when idle
- **Password requirements** - Ensures strong passwords
- **Encrypted storage** - Files and messages protected

### Security Indicators

Look for these signs that you're secure:

- 🔒 **Padlock icon** - Secure connection active
- ✓ **Green checkmark** - Verified sender
- 🛡️ **Shield icon** - Protected content
- 🔐 **Lock icon** - Encrypted message

## Managing Your Security

### Changing Your Password

1. Go to **Settings** → **Security**
2. Click "Change Password"
3. Enter current password
4. Enter new password twice
5. Click "Update Password"

### Reviewing Account Activity

1. Go to **Settings** → **Security**
2. Click "Activity Log"
3. See recent sign-ins
4. Check for unusual activity
5. Report anything suspicious

### Privacy Settings

Control who can:
- See when you're online
- Send you messages
- Access your shared files
- Invite you to meetings

## Secure Communication

### Chat Security

Your conversations are protected:
- Messages encrypted in transit
- History saved securely
- No external access
- Deleted messages are permanently removed

### Email Security

When using email through BotServer:
- Connections use TLS encryption
- Spam filtering active
- Virus scanning enabled
- Phishing protection

### Meeting Security

Video meetings include:
- Optional waiting rooms
- Meeting passwords available
- Screen sharing controls
- Recording permissions

## File Security

### Uploading Files

When you upload files:
- Automatic virus scanning
- Encrypted storage
- Version history kept
- Sharing controls available

### Sharing Files

Control who accesses your files:
- Share with specific people
- Set expiration dates
- Require passwords
- Track who viewed files

## Development Mode

When you see "Development Mode" banner:
- You're in a test environment
- Security is relaxed for testing
- Don't use real passwords
- Don't store sensitive data

## Security Best Practices

### Do's
- ✓ Use a strong, unique password
- ✓ Log out on shared computers
- ✓ Keep your browser updated
- ✓ Report suspicious activity
- ✓ Verify before clicking links

### Don'ts
- ✗ Share your password
- ✗ Use the same password elsewhere
- ✗ Click suspicious links
- ✗ Ignore security warnings
- ✗ Leave your session open

## Getting Help

### Lost Password

1. Click "Forgot Password" on login
2. Enter your email
3. Check your inbox
4. Click the reset link
5. Choose a new password

### Locked Account

If you're locked out:
- Wait 15 minutes and try again
- Contact your administrator
- Use password reset if available

### Security Questions

Contact support for:
- Suspicious activity
- Security concerns
- Access issues
- Privacy questions

## Compliance

BotServer helps your organization meet:
- GDPR requirements (Europe)
- HIPAA standards (Healthcare)
- SOC 2 compliance (Enterprise)
- Local privacy laws

## Your Rights

You have the right to:
- Access your data
- Export your information
- Delete your account
- Know how data is used
- Opt-out of features

## Security Updates

We continuously improve security:
- Automatic security updates
- No action required from you
- Notifications for important changes
- Regular security audits

## Summary

Your security is automatic and transparent. You don't need to be a security expert - BotServer handles the complex parts while you focus on your work. If something seems wrong, the system will alert you and guide you to safety.

## See Also

- [Chapter 1: Getting Started](../chapter-01/README.md) - Begin using BotServer
- [Chapter 4: User Interface](../chapter-04-gbui/README.md) - Navigate the interface
- [Account Settings](../chapter-04-gbui/README.md#account-settings) - Manage your profile