{
  "name": "Customer Support Workflow",
  "description": "Advanced customer support workflow with multi-agent orchestration, event handling, and bot memory sharing",
  "version": "1.0.0",
  "author": "General Bots",
  "category": "customer-support",
  "keywords": ["workflow", "orchestration", "customer-support", "multi-agent"],
  "features": [
    "Multi-step workflow orchestration",
    "Human approval integration",
    "Event-driven coordination",
    "Cross-bot memory sharing",
    "Parallel processing",
    "Automatic escalation"
  ],
  "requirements": {
    "tools": ["check-order", "process-refund"],
    "knowledge_bases": ["support-policies"],
    "bots": ["classifier", "order-checker", "refund-processor", "inventory-updater", "follow-up"]
  }
}