/*****************************************************************************\ | ( )_ _ | | _ _ _ __ _ _ __ ___ ___ _ _ | ,_)(_) ___ ___ _ | | ( '_`\ ( '__)/'_` ) /'_ `\/' _ ` _ `\ /'_` )| | | |/',__)/' _ `\ /'_`\ | | | (_) )| | ( (_| |( (_) || ( ) ( ) |( (_| || |_ | |\__, \| ( ) |( (_) ) | | | ,__/'(_) `\__,_)`\__ |(_) (_) (_)`\__,_)`\__)(_)(____/(_) (_)`\___/' | | | | ( )_) | | | (_) \___/' | | | | General Bots Copyright (c) Pragmatismo.io. All rights reserved. | | Licensed under the AGPL-3.0. | | | | According to our dual licensing model, this program can be used either | | under the terms of the GNU Affero General Public License, version 3, | | or under a proprietary license. | | | | The texts of the GNU Affero General Public License with an additional | | permission and of our proprietary license can be found at and | | in the LICENSE file you have received along with this program. | | | | This program is distributed in the hope that it will be useful, | | but WITHOUT ANY WARRANTY; without even the implied warranty of | | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the | | GNU Affero General Public License for more details. | | | | "General Bots" is a registered trademark of Pragmatismo.io. | | The licensing of the program under the AGPLv3 does not imply a | | trademark license. Therefore any rights, title and interest in | | our trademarks remain entirely with us. | | | \*****************************************************************************/ "use strict"; const { TextPrompt } = require("botbuilder-dialogs"); const UrlJoin = require("url-join"); const express = require("express"); const logger = require("../../../src/logger"); import { BotFrameworkAdapter, BotStateSet, ConversationState, MemoryStorage, UserState } from "botbuilder"; import { GBCoreService } from "./GBCoreService"; import { GBConversationalService } from "./GBConversationalService"; import * as request from "request-promise-native"; import { GBMinInstance, IGBPackage, } from "botlib"; import { GBAnalyticsPackage } from "../../analytics.gblib"; import { GBCorePackage } from "../../core.gbapp"; import { GBKBPackage } from "../../kb.gbapp"; import { GBDeployer } from "./GBDeployer"; import { GBSecurityPackage } from "../../security.gblib"; import { GBAdminPackage } from "./../../admin.gbapp/index"; import { GBCustomerSatisfactionPackage } from "../../customer-satisfaction.gbapp"; import { GBWhatsappPackage } from "../../whatsapp.gblib"; /** Minimal service layer for a bot. */ export class GBMinService { core: GBCoreService; conversationalService: GBConversationalService; deployer: GBDeployer; corePackage = "core.gbai"; /** * Static initialization of minimal instance. * * @param core Basic database services to identify instance, for example. */ constructor( core: GBCoreService, conversationalService: GBConversationalService, deployer: GBDeployer ) { this.core = core; this.conversationalService = conversationalService; this.deployer = deployer; } /** * * Constructs a new minimal instance for each bot. * * @param server An HTTP server. * @param appPackages List of loaded .gbapp associated with this instance. * * @return Loaded minimal bot instance. * * */ async buildMin( server: any, appPackages: Array ): Promise { // Serves default UI on root address '/'. let uiPackage = "default.gbui"; server.use( "/", express.static(UrlJoin(GBDeployer.deployFolder, uiPackage, "build")) ); // Loads all bot instances from storage and starting loading them. let instances = await this.core.loadInstances(); Promise.all( instances.map(async instance => { // Gets the authorization key for each instance from Bot Service. let webchatToken = await this.getWebchatToken(instance); // Serves the bot information object via HTTP so clients can get // instance information stored on server. server.get("/instances/:botId", (req, res) => { (async () => { // Returns the instance object to clients requesting bot info. let botId = req.params.botId; let instance = await this.core.loadInstance(botId); if (instance) { let speechToken = await this.getSTSToken(instance); res.send( JSON.stringify({ instanceId: instance.instanceId, botId: botId, theme: instance.theme, secret: instance.webchatKey, // TODO: Use token. speechToken: speechToken, conversationId: webchatToken.conversationId }) ); } else { let error = `Instance not found: ${botId}.`; res.sendStatus(error); logger.error(error); } })(); }); // Build bot adapter. var { min, adapter, conversationState } = await this.buildBotAdapter( instance ); // Call the loadBot context.activity for all packages. this.invokeLoadBot(appPackages, min, server); // Serves individual URL for each bot conversational interface... let url = `/api/messages/${instance.botId}`; server.post(url, async (req, res) => { return this.receiver( adapter, req, res, conversationState, min, instance, appPackages ); }); logger.info( `GeneralBots(${instance.engineName}) listening on: ${url}.` ); // Serves individual URL for each bot user interface. let uiUrl = `/${instance.botId}`; server.use( uiUrl, express.static(UrlJoin(GBDeployer.deployFolder, uiPackage, "build")) ); logger.info(`Bot UI ${uiPackage} acessible at: ${uiUrl}.`); // Setups handlers. // send: function (context.activity, next) { // logger.info( // `[SND]: ChannelID: ${context.activity.address.channelId}, ConversationID: ${context.activity.address.conversation}, // Type: ${context.activity.type} `); // this.core.createMessage( // this.min.conversation, // this.min.conversation.startedBy, // context.activity.source, // (data, err) => { // logger.info(context.activity.source); // } // ); // next(); }) ); } private async buildBotAdapter(instance: any) { let adapter = new BotFrameworkAdapter({ appId: instance.marketplaceId, appPassword: instance.marketplacePassword }); const storage = new MemoryStorage(); const conversationState = new ConversationState(storage); const userState = new UserState(storage); adapter.use(new BotStateSet(conversationState, userState)); // The minimal bot is built here. let min = new GBMinInstance(); min.botId = instance.botId; min.bot = adapter; min.userState = userState; min.core = this.core; min.conversationalService = this.conversationalService; min.instance = await this.core.loadInstance(min.botId); min.dialogs.add("textPrompt", new TextPrompt()); return { min, adapter, conversationState }; } private invokeLoadBot(appPackages: any[], min: any, server: any) { appPackages.forEach(e => { e.sysPackages = new Array(); [ GBAdminPackage, GBAnalyticsPackage, GBCorePackage, GBSecurityPackage, GBKBPackage, GBCustomerSatisfactionPackage, GBWhatsappPackage ].forEach(sysPackage => { logger.info(`Loading sys package: ${sysPackage.name}...`); let p = Object.create(sysPackage.prototype) as IGBPackage; p.loadBot(min); e.sysPackages.push(p); if (sysPackage.name === "GBWhatsappPackage") { let url = "/instances/:botId/whatsapp"; server.post(url, (req, res) => { p["channel"].received(req, res); }); } }, this); e.loadBot(min); }, this); } /** * Bot Service hook method. */ private receiver( adapter: BotFrameworkAdapter, req: any, res: any, conversationState: ConversationState, min: any, instance: any, appPackages: any[] ) { return adapter.processActivity(req, res, async context => { const state = conversationState.get(context); const dc = min.dialogs.createContext(context, state); const user = min.userState.get(dc.context); if (!user.loaded) { await min.conversationalService.sendEvent(dc, "loadInstance", { instanceId: instance.instanceId, botId: instance.botId, theme: instance.theme, secret: instance.webchatKey }); user.loaded = true; user.subjects = []; } logger.info(`[RCV]: ${context.activity.type}, ChannelID: ${ context.activity.channelId }, ConversationID: ${context.activity.conversation.id}, Name: ${context.activity.name}, Text: ${ context.activity.text }.`); if ( context.activity.type === "conversationUpdate" && context.activity.membersAdded.length > 0 ) { let member = context.activity.membersAdded[0]; if (member.name === "GeneralBots") { logger.info(`Bot added to conversation, starting chat...`); appPackages.forEach(e => { e.onNewSession(min, dc); }); await dc.begin("/"); } else { logger.info(`Member added to conversation: ${member.name}`); } } else if (context.activity.type === "message") { // Check to see if anyone replied. If not then start echo dialog if (context.activity.text === "admin") { await dc.begin("/admin"); } else { await dc.continue(); } } else if (context.activity.type === "event") { if (context.activity.name === "whoAmI") { await dc.begin("/whoAmI"); } else if (context.activity.name === "showSubjects") { await dc.begin("/menu"); } else if (context.activity.name === "giveFeedback") { await dc.begin("/feedback", { fromMenu: true }); } else if (context.activity.name === "showFAQ") { await dc.begin("/faq"); } else if (context.activity.name === "ask") { await dc.begin("/answer", { query: (context.activity as any).data, fromFaq: true }); } else if (context.activity.name === "quality") { await dc.begin("/quality", { // TODO: score: context.activity.data }); } else { await dc.continue(); } } }); } /** * Get Webchat key from Bot Service. * * @param instance The Bot instance. * */ async getWebchatToken(instance: any) { let options = { url: "https://directline.botframework.com/v3/directline/tokens/generate", method: "POST", headers: { Authorization: `Bearer ${instance.webchatKey}` } }; try { let json = await request(options); return Promise.resolve(JSON.parse(json)); } catch (error) { let msg = `Error calling Direct Line client, verify Bot endpoint on the cloud. Error is: ${error}.`; logger.error(msg); return Promise.reject(msg); } } /** * Gets a Speech to Text / Text to Speech token from the provider. * * @param instance The general bot instance. * */ async getSTSToken(instance: any) { // TODO: Make dynamic: https://CHANGE.api.cognitive.microsoft.com/sts/v1.0 let options = { url: "https://westus.api.cognitive.microsoft.com/sts/v1.0/issueToken", method: "POST", headers: { "Ocp-Apim-Subscription-Key": instance.speechKey } }; try { return await request(options); } catch (error) { let msg = `Error calling Speech to Text client. Error is: ${error}.`; logger.error(msg); return Promise.reject(msg); } } }