botserver/packages/customer-satisfaction.gbapp/services/CSService.ts
2022-01-03 13:11:21 -03:00

87 lines
3.8 KiB
TypeScript

/*****************************************************************************\
| ( )_ _ |
| _ _ _ __ _ _ __ ___ ___ _ _ | ,_)(_) ___ ___ _ |
| ( '_`\ ( '__)/'_` ) /'_ `\/' _ ` _ `\ /'_` )| | | |/',__)/' v `\ /'_`\ |
| | (_) )| | ( (_| |( (_) || ( ) ( ) |( (_| || |_ | |\__, \| (˅) |( (_) ) |
| | ,__/'(_) `\__,_)`\__ |(_) (_) (_)`\__,_)`\__)(_)(____/(_) (_)`\___/' |
| | | ( )_) | |
| (_) \___/' |
| |
| General Bots Copyright (c) Pragmatismo.io. All rights reserved. |
| Licensed under the AGPL-3.0. |
| |
| According to our dual licensing model, this program can be used either |
| under the terms of the GNU Affero General Public License, version 3, |
| or under a proprietary license. |
| |
| The texts of the GNU Affero General Public License with an additional |
| permission and of our proprietary license can be found at and |
| in the LICENSE file you have received along with this program. |
| |
| This program is distributed in the hope that it will be useful, |
| but WITHOUT ANY WARRANTY, without even the implied warranty of |
| MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
| GNU Affero General Public License for more details. |
| |
| "General Bots" is a registered trademark of Pragmatismo.io. |
| The licensing of the program under the AGPLv3 does not imply a |
| trademark license. Therefore any rights, title and interest in |
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| |
\*****************************************************************************/
import { FindOptions, NonNullFindOptions } from 'sequelize/types';
import { GuaribasQuestion } from '../../../packages/kb.gbapp/models';
import { GuaribasConversation } from '../../analytics.gblib/models';
import { GuaribasQuestionAlternate } from '../models';
/**
* Customer Satisfaction Service Layer.
*/
export class CSService {
public async getQuestionFromAlternateText(
instanceId: number,
text: string): Promise<GuaribasQuestion> {
const questionAlternate = await GuaribasQuestionAlternate.findOne({
where: {
instanceId: instanceId,
questionTyped: text
}
});
let question: GuaribasQuestion = null;
if (questionAlternate !== null) {
question = await GuaribasQuestion.findOne({
where: {
instanceId: instanceId,
questionId: questionAlternate.questionTyped
}
});
}
return question;
}
public async insertQuestionAlternate(
instanceId: number,
questionTyped: string,
questionText: string): Promise<GuaribasQuestionAlternate> {
return await GuaribasQuestionAlternate.create(<GuaribasQuestionAlternate>{
questionTyped: questionTyped,
questionText: questionText
});
}
public async updateConversationRate(
conversation: GuaribasConversation,
rate: number
): Promise<GuaribasConversation> {
conversation.rate = rate;
return conversation.save();
}
}