81 lines
4 KiB
TypeScript
81 lines
4 KiB
TypeScript
/*****************************************************************************\
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| General Bots Copyright (c) pragmatismo.com.br. All rights reserved. |
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| Licensed under the AGPL-3.0. |
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| According to our dual licensing model, this program can be used either |
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| under the terms of the GNU Affero General Public License, version 3, |
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| or under a proprietary license. |
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| The texts of the GNU Affero General Public License with an additional |
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| permission and of our proprietary license can be found at and |
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| in the LICENSE file you have received along with this program. |
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| This program is distributed in the hope that it will be useful, |
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| but WITHOUT ANY WARRANTY, without even the implied warranty of |
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| MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| GNU Affero General Public License for more details. |
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| "General Bots" is a registered trademark of pragmatismo.com.br. |
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| The licensing of the program under the AGPLv3 does not imply a |
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| trademark license. Therefore any rights, title and interest in |
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| our trademarks remain entirely with us. |
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\*****************************************************************************/
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import { FindOptions, NonNullFindOptions } from 'sequelize/types';
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import { GuaribasQuestion } from '../../../packages/kb.gbapp/models/index.js';
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import { GuaribasConversation } from '../../analytics.gblib/models/index.js';
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import { GuaribasQuestionAlternate } from '../models/index.js';
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/**
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* Customer Satisfaction Service Layer.
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*/
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export class CSService {
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public async getQuestionFromAlternateText (instanceId: number, text: string): Promise<GuaribasQuestion> {
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const questionAlternate = await GuaribasQuestionAlternate.findOne({
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where: {
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instanceId: instanceId,
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questionTyped: text
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}
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});
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let question: GuaribasQuestion = null;
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if (questionAlternate !== null) {
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question = await GuaribasQuestion.findOne({
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where: {
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instanceId: instanceId,
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questionId: questionAlternate.questionTyped
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}
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});
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}
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return question;
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}
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public async insertQuestionAlternate (
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instanceId: number,
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questionTyped: string,
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questionText: string
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): Promise<GuaribasQuestionAlternate> {
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return await GuaribasQuestionAlternate.create(<GuaribasQuestionAlternate>{
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questionTyped: questionTyped,
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questionText: questionText
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});
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}
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public async updateConversationRate (
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conversation: GuaribasConversation,
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rate: number
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): Promise<GuaribasConversation> {
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conversation.rate = rate;
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return conversation.save();
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}
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}
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