Add Phase 4 (@ Mentions) and Phase 5 (Business Reports)
Phase 4 - Chat @ Mentions:
- Add mention dropdown with entity type search
- Add mention tags rendering in messages
- Add entity card tooltip on hover
- Add navigation to entity on click
- Support @lead, @opportunity, @account, @contact, @invoice, @case, @product, @service
Phase 5 - Business Reports:
- Create analytics/partials/business-reports.html
- Add CRM reports: Sales Pipeline, Lead Conversion, Won/Lost, Forecast
- Add Billing reports: Revenue Summary, Aging, Payment History, Monthly
- Add Support reports: Cases by Priority, Resolution Time, Category, AI Rate
- Add tabbed interface for report sections
i18n:
- Add chat mention translations (en, pt-BR, es)
Rodrigo Rodriguez (Pragmatismo)
9a4c8bf6a6