Rodrigo Rodriguez (Pragmatismo)
69654f37d6
Phase 2 of CSS/JS extraction - replace inline styles and scripts with external file references for better maintainability and caching. Files updated: - home.html -> css/home.css, js/home.js - tasks/tasks.html -> tasks/tasks.css, tasks/tasks.js - admin/index.html -> admin/admin.css, admin/admin.js - analytics/analytics.html -> analytics/analytics.css, analytics/analytics.js - mail/mail.html -> mail/mail.css, mail/mail.js - monitoring/monitoring.html -> monitoring/monitoring.css, monitoring/monitoring.js - attendant/index.html -> attendant/attendant.css, attendant/attendant.js All JS wrapped in IIFE pattern to prevent global namespace pollution. Functions called from HTML onclick handlers exposed via window object. HTMX reload handlers included for proper reinitialization. Per PROMPT.md: no CDN links, HTMX-first approach, local assets only.
1508 lines
38 KiB
CSS
1508 lines
38 KiB
CSS
/* Attendant Module Styles */
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.attendant-container {
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display: flex;
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height: 100%;
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min-height: 0;
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background: var(--bg, var(--bg-primary, #0a0a0f));
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color: var(--text, var(--text-primary, #ffffff));
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}
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/* Queue Panel */
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.queue-panel {
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width: 320px;
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background: var(--surface);
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border-right: 1px solid var(--border);
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display: flex;
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flex-direction: column;
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}
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.queue-header {
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padding: 16px;
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border-bottom: 1px solid var(--border);
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}
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.queue-header h2 {
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font-size: 18px;
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font-weight: 600;
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margin: 0 0 4px 0;
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}
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.queue-stats {
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display: flex;
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gap: 16px;
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font-size: 13px;
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color: var(--text-secondary);
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}
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.queue-list {
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flex: 1;
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overflow-y: auto;
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}
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.queue-item {
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display: flex;
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align-items: center;
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gap: 12px;
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padding: 12px 16px;
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border-bottom: 1px solid var(--border);
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cursor: pointer;
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transition: background 0.15s;
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}
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.queue-item:hover {
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background: var(--surface-hover);
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}
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.queue-item.active {
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background: var(--primary-light);
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border-left: 3px solid var(--primary);
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}
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.queue-avatar {
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width: 40px;
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height: 40px;
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border-radius: 50%;
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background: var(--surface-hover);
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display: flex;
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align-items: center;
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justify-content: center;
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font-size: 16px;
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flex-shrink: 0;
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}
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.queue-info {
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flex: 1;
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min-width: 0;
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}
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.queue-name {
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font-size: 14px;
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font-weight: 500;
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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}
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.queue-preview {
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font-size: 12px;
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color: var(--text-secondary);
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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}
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.queue-time {
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font-size: 11px;
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color: var(--text-secondary);
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}
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.queue-badge {
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background: var(--primary);
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color: white;
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font-size: 10px;
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font-weight: 600;
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padding: 2px 6px;
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border-radius: 10px;
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}
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/* Conversation Area */
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.conversation-area {
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flex: 1;
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display: flex;
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flex-direction: column;
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}
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.conversation-header {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 12px 20px;
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border-bottom: 1px solid var(--border);
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background: var(--card);
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}
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.conversation-user {
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display: flex;
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align-items: center;
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gap: 12px;
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}
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.conversation-actions {
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display: flex;
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gap: 8px;
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}
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.conversation-messages {
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flex: 1;
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padding: 20px;
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overflow-y: auto;
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}
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.message {
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max-width: 70%;
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margin-bottom: 16px;
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}
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.message.user {
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margin-left: auto;
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}
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.message.agent {
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margin-right: auto;
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}
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.message-bubble {
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padding: 12px 16px;
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border-radius: 16px;
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font-size: 14px;
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line-height: 1.5;
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}
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.message.user .message-bubble {
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background: var(--primary);
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color: white;
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border-bottom-right-radius: 4px;
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}
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.message.agent .message-bubble {
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background: var(--surface);
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border: 1px solid var(--border);
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border-bottom-left-radius: 4px;
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}
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.message-time {
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font-size: 11px;
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color: var(--text-secondary);
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margin-top: 4px;
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}
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.message.user .message-time {
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text-align: right;
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}
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/* Input Area */
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.conversation-input {
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padding: 16px 20px;
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border-top: 1px solid var(--border);
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background: var(--card);
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}
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.input-row {
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display: flex;
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gap: 12px;
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}
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.message-input {
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flex: 1;
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padding: 12px 16px;
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border: 1px solid var(--border);
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border-radius: 24px;
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background: var(--bg);
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color: var(--text);
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font-size: 14px;
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resize: none;
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}
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.message-input:focus {
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outline: none;
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border-color: var(--primary);
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}
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/* Quick Replies */
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.quick-replies {
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display: flex;
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flex-wrap: wrap;
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gap: 8px;
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margin-top: 12px;
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}
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.quick-reply {
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padding: 8px 16px;
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background: var(--surface);
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border: 1px solid var(--border);
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border-radius: 20px;
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font-size: 13px;
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cursor: pointer;
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transition: all 0.15s;
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}
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.quick-reply:hover {
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background: var(--surface-hover);
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border-color: var(--primary);
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}
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/* User Info Panel */
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.user-panel {
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width: 280px;
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background: var(--surface);
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border-left: 1px solid var(--border);
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overflow-y: auto;
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}
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.user-panel-header {
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padding: 20px;
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text-align: center;
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border-bottom: 1px solid var(--border);
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}
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.user-panel-avatar {
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width: 80px;
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height: 80px;
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border-radius: 50%;
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background: var(--surface-hover);
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margin: 0 auto 12px;
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display: flex;
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align-items: center;
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justify-content: center;
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font-size: 32px;
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}
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.user-panel-name {
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font-size: 18px;
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font-weight: 600;
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margin-bottom: 4px;
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}
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.user-panel-status {
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font-size: 13px;
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color: var(--text-secondary);
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}
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.user-panel-section {
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padding: 16px 20px;
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border-bottom: 1px solid var(--border);
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}
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.user-panel-section h4 {
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font-size: 11px;
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font-weight: 600;
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text-transform: uppercase;
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color: var(--text-secondary);
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margin-bottom: 12px;
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}
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.user-detail {
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display: flex;
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justify-content: space-between;
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font-size: 13px;
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margin-bottom: 8px;
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}
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.user-detail-label {
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color: var(--text-secondary);
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}
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/* Status Indicators */
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.status-dot {
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width: 8px;
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height: 8px;
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border-radius: 50%;
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display: inline-block;
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margin-right: 6px;
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}
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.status-dot.online {
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background: #22c55e;
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}
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.status-dot.away {
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background: #f59e0b;
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}
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.status-dot.busy {
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background: #ef4444;
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}
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.status-dot.offline {
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background: #6b7280;
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}
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/* Responsive */
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@media (max-width: 1024px) {
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.user-panel {
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display: none;
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}
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}
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@media (max-width: 768px) {
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.queue-panel {
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display: none;
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}
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}
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/* Attendant uses global theme variables from base.css directly */
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/* Main Layout */
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.attendant-layout {
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display: grid;
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grid-template-columns: 320px 1fr 380px;
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height: calc(100vh - 64px);
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background: var(--bg, #0f172a);
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color: var(--text, #f1f5f9);
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}
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/* CRM Disabled State */
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.crm-disabled {
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display: none;
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flex-direction: column;
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align-items: center;
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justify-content: center;
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height: calc(100vh - 64px);
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text-align: center;
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padding: 40px;
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background: var(--bg, #0f172a);
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color: var(--text, #f1f5f9);
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}
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.crm-disabled.active {
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display: flex;
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}
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.crm-disabled-icon {
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font-size: 64px;
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margin-bottom: 24px;
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opacity: 0.5;
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}
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.crm-disabled h2 {
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font-size: 24px;
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margin-bottom: 12px;
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}
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.crm-disabled p {
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color: var(--text-secondary, #94a3b8);
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max-width: 500px;
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line-height: 1.6;
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margin-bottom: 24px;
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}
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.crm-disabled code {
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display: block;
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background: var(--surface-hover, #334155);
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padding: 16px 24px;
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border-radius: 8px;
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font-family: "Monaco", "Menlo", monospace;
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font-size: 14px;
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margin-top: 16px;
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}
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/* Left Sidebar - Queue */
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.queue-sidebar {
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background: var(--surface, #1e293b);
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border-right: 1px solid var(--border, #334155);
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display: flex;
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flex-direction: column;
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overflow: hidden;
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}
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.queue-header {
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padding: 20px;
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border-bottom: 1px solid var(--border, #334155);
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}
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.queue-title {
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font-size: 20px;
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font-weight: 600;
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margin-bottom: 16px;
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display: flex;
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align-items: center;
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gap: 8px;
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}
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.queue-title svg {
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width: 24px;
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height: 24px;
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}
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/* Attendant Status Selector */
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.attendant-status {
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display: flex;
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align-items: center;
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gap: 12px;
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padding: 12px;
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background: var(--surface-hover, #334155);
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border-radius: 8px;
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cursor: pointer;
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position: relative;
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}
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.status-indicator {
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width: 12px;
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height: 12px;
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border-radius: 50%;
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background: var(--success, #10b981);
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transition: background 0.3s;
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}
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.status-indicator.online {
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background: var(--success, #10b981);
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}
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.status-indicator.busy {
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background: var(--warning, #f59e0b);
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}
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.status-indicator.away {
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background: var(--text-tertiary, #64748b);
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}
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.status-indicator.offline {
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background: var(--error, #ef4444);
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}
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@keyframes pulse {
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0%,
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100% {
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opacity: 1;
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transform: scale(1);
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}
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50% {
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opacity: 0.7;
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transform: scale(1.1);
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}
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}
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.status-indicator.online {
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animation: pulse 2s infinite;
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}
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.status-info {
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flex: 1;
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}
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.status-name {
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font-weight: 600;
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font-size: 14px;
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}
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.status-text {
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font-size: 12px;
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color: var(--text-secondary, #94a3b8);
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}
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.status-dropdown {
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position: absolute;
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top: 100%;
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left: 0;
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right: 0;
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background: var(--surface, #1e293b);
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border: 1px solid var(--border, #334155);
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border-radius: 8px;
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margin-top: 4px;
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padding: 8px;
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display: none;
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z-index: 100;
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}
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.status-dropdown.show {
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display: block;
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}
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.status-option {
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display: flex;
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align-items: center;
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gap: 8px;
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padding: 8px 12px;
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border-radius: 6px;
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cursor: pointer;
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transition: background 0.2s;
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}
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.status-option:hover {
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background: var(--surface-hover, #334155);
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}
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/* Queue Stats */
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.queue-stats {
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display: flex;
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gap: 8px;
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padding: 16px 20px;
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border-bottom: 1px solid var(--border, #334155);
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}
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.stat-item {
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flex: 1;
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text-align: center;
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padding: 8px;
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background: var(--surface-hover, #334155);
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border-radius: 8px;
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}
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.stat-value {
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font-size: 20px;
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font-weight: 600;
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color: var(--accent-color);
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}
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.stat-label {
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font-size: 11px;
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color: var(--text-secondary);
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text-transform: uppercase;
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letter-spacing: 0.5px;
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}
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/* Queue Filters */
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.queue-filters {
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padding: 12px 20px;
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display: flex;
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gap: 8px;
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border-bottom: 1px solid var(--border-color);
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flex-wrap: wrap;
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}
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.filter-btn {
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padding: 6px 12px;
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background: var(--surface-hover, #334155);
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border: 1px solid transparent;
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border-radius: 20px;
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color: var(--text-secondary, #94a3b8);
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font-size: 12px;
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cursor: pointer;
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transition: all 0.2s;
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display: flex;
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align-items: center;
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gap: 6px;
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}
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.filter-btn:hover {
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background: var(--border-light, #475569);
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}
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.filter-btn.active {
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background: var(--primary, #3b82f6);
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color: white;
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}
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.filter-btn .badge {
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background: rgba(255, 255, 255, 0.2);
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padding: 2px 6px;
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border-radius: 10px;
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font-size: 11px;
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}
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/* Conversation List */
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.conversation-list {
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flex: 1;
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overflow-y: auto;
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padding: 8px;
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}
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.conversation-item {
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padding: 14px;
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border-radius: 8px;
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cursor: pointer;
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transition: all 0.2s;
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margin-bottom: 4px;
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position: relative;
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}
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.conversation-item:hover {
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background: var(--bg-tertiary);
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}
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.conversation-item.active {
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background: var(--accent-color);
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}
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.conversation-item.active .conversation-time,
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.conversation-item.active .conversation-preview,
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.conversation-item.active .channel-tag {
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color: rgba(255, 255, 255, 0.8);
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}
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.conversation-item.unread::before {
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content: "";
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position: absolute;
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left: 8px;
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top: 50%;
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transform: translateY(-50%);
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width: 8px;
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height: 8px;
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background: var(--primary, #3b82f6);
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border-radius: 50%;
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}
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|
|
.conversation-header {
|
|
display: flex;
|
|
justify-content: space-between;
|
|
align-items: center;
|
|
margin-bottom: 6px;
|
|
}
|
|
|
|
.customer-name {
|
|
font-weight: 500;
|
|
font-size: 14px;
|
|
}
|
|
|
|
.conversation-time {
|
|
font-size: 11px;
|
|
color: var(--text-tertiary, #64748b);
|
|
}
|
|
|
|
.conversation-preview {
|
|
font-size: 13px;
|
|
color: var(--text-secondary, #94a3b8);
|
|
white-space: nowrap;
|
|
overflow: hidden;
|
|
text-overflow: ellipsis;
|
|
margin-bottom: 8px;
|
|
}
|
|
|
|
.conversation-meta {
|
|
display: flex;
|
|
gap: 8px;
|
|
align-items: center;
|
|
}
|
|
|
|
.channel-tag {
|
|
font-size: 10px;
|
|
padding: 2px 8px;
|
|
border-radius: 12px;
|
|
background: var(--border-light, #475569);
|
|
color: var(--text-secondary, #94a3b8);
|
|
}
|
|
|
|
.channel-whatsapp {
|
|
background: #25d366;
|
|
color: white;
|
|
}
|
|
.channel-teams {
|
|
background: #6264a7;
|
|
color: white;
|
|
}
|
|
.channel-instagram {
|
|
background: linear-gradient(
|
|
45deg,
|
|
#f09433,
|
|
#e6683c,
|
|
#dc2743,
|
|
#cc2366,
|
|
#bc1888
|
|
);
|
|
color: white;
|
|
}
|
|
.channel-web {
|
|
background: var(--accent-color);
|
|
color: white;
|
|
}
|
|
.channel-telegram {
|
|
background: #0088cc;
|
|
color: white;
|
|
}
|
|
.channel-email {
|
|
background: #ea4335;
|
|
color: white;
|
|
}
|
|
|
|
.priority-tag {
|
|
font-size: 11px;
|
|
padding: 2px 8px;
|
|
border-radius: 4px;
|
|
}
|
|
|
|
.priority-high {
|
|
background: var(--error-color);
|
|
color: white;
|
|
}
|
|
.priority-urgent {
|
|
background: #dc2626;
|
|
color: white;
|
|
animation: pulse 1s infinite;
|
|
}
|
|
.priority-normal {
|
|
background: var(--bg-quaternary);
|
|
color: var(--text-secondary);
|
|
}
|
|
|
|
.waiting-time {
|
|
font-size: 11px;
|
|
color: var(--text-tertiary, #64748b);
|
|
}
|
|
|
|
.waiting-time.long {
|
|
color: var(--error, #ef4444);
|
|
}
|
|
|
|
/* Empty Queue State */
|
|
.empty-queue {
|
|
display: flex;
|
|
flex-direction: column;
|
|
align-items: center;
|
|
justify-content: center;
|
|
padding: 40px 20px;
|
|
text-align: center;
|
|
color: var(--text-secondary, #94a3b8);
|
|
}
|
|
|
|
.empty-queue svg {
|
|
width: 64px;
|
|
height: 64px;
|
|
margin-bottom: 16px;
|
|
opacity: 0.5;
|
|
}
|
|
|
|
/* Chat Area */
|
|
.chat-area {
|
|
display: flex;
|
|
flex-direction: column;
|
|
background: var(--bg, #0f172a);
|
|
}
|
|
|
|
.no-conversation {
|
|
display: flex;
|
|
flex-direction: column;
|
|
align-items: center;
|
|
justify-content: center;
|
|
height: 100%;
|
|
color: var(--text-secondary, #94a3b8);
|
|
text-align: center;
|
|
}
|
|
|
|
.no-conversation svg {
|
|
width: 80px;
|
|
height: 80px;
|
|
margin-bottom: 16px;
|
|
opacity: 0.3;
|
|
}
|
|
|
|
.chat-header {
|
|
padding: 16px 20px;
|
|
background: var(--surface, #1e293b);
|
|
border-bottom: 1px solid var(--border, #334155);
|
|
display: flex;
|
|
justify-content: space-between;
|
|
align-items: center;
|
|
}
|
|
|
|
.customer-info {
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 12px;
|
|
}
|
|
|
|
.customer-avatar {
|
|
width: 48px;
|
|
height: 48px;
|
|
border-radius: 50%;
|
|
background: var(--primary, #3b82f6);
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
font-weight: 600;
|
|
font-size: 18px;
|
|
}
|
|
|
|
.customer-details h3 {
|
|
font-size: 16px;
|
|
font-weight: 500;
|
|
}
|
|
|
|
.customer-status-line {
|
|
font-size: 12px;
|
|
color: var(--text-secondary);
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 8px;
|
|
}
|
|
|
|
.typing-indicator {
|
|
display: flex;
|
|
gap: 4px;
|
|
}
|
|
|
|
.typing-indicator span {
|
|
width: 6px;
|
|
height: 6px;
|
|
background: var(--text-tertiary, #64748b);
|
|
border-radius: 50%;
|
|
animation: typing 1s infinite;
|
|
}
|
|
|
|
.typing-indicator span:nth-child(2) {
|
|
animation-delay: 0.2s;
|
|
}
|
|
.typing-indicator span:nth-child(3) {
|
|
animation-delay: 0.4s;
|
|
}
|
|
|
|
@keyframes typing {
|
|
0%,
|
|
60%,
|
|
100% {
|
|
transform: translateY(0);
|
|
}
|
|
30% {
|
|
transform: translateY(-4px);
|
|
}
|
|
}
|
|
|
|
.chat-actions {
|
|
display: flex;
|
|
gap: 8px;
|
|
}
|
|
|
|
.action-btn {
|
|
padding: 8px 12px;
|
|
border: none;
|
|
border-radius: 6px;
|
|
background: var(--bg-tertiary);
|
|
color: var(--text-primary);
|
|
font-size: 13px;
|
|
cursor: pointer;
|
|
transition: all 0.2s;
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 6px;
|
|
}
|
|
|
|
.action-btn:hover {
|
|
background: var(--bg-quaternary);
|
|
}
|
|
|
|
.action-btn.primary {
|
|
background: var(--success-color);
|
|
}
|
|
|
|
.action-btn.primary:hover {
|
|
background: #059669;
|
|
}
|
|
|
|
.action-btn.danger {
|
|
background: var(--error-color);
|
|
}
|
|
|
|
.action-btn.danger:hover {
|
|
background: #dc2626;
|
|
}
|
|
|
|
/* Chat Messages */
|
|
/* Messages Area */
|
|
.chat-messages {
|
|
flex: 1;
|
|
overflow-y: auto;
|
|
padding: 20px;
|
|
display: flex;
|
|
flex-direction: column;
|
|
gap: 16px;
|
|
background: var(--bg, #0f172a);
|
|
}
|
|
|
|
.message {
|
|
display: flex;
|
|
gap: 12px;
|
|
max-width: 80%;
|
|
}
|
|
|
|
.message.customer {
|
|
align-self: flex-start;
|
|
}
|
|
|
|
.message.attendant {
|
|
flex-direction: row-reverse;
|
|
align-self: flex-end;
|
|
}
|
|
|
|
.message.bot {
|
|
align-self: flex-start;
|
|
}
|
|
|
|
.message.system {
|
|
align-self: center;
|
|
max-width: none;
|
|
}
|
|
|
|
.message-avatar {
|
|
width: 36px;
|
|
height: 36px;
|
|
border-radius: 50%;
|
|
background: var(--surface-hover, #334155);
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
font-size: 14px;
|
|
flex-shrink: 0;
|
|
}
|
|
|
|
.message.bot .message-avatar {
|
|
background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
|
|
}
|
|
|
|
.message-content {
|
|
display: flex;
|
|
flex-direction: column;
|
|
gap: 4px;
|
|
}
|
|
|
|
.message-bubble {
|
|
padding: 12px 16px;
|
|
border-radius: 16px;
|
|
background: var(--surface-hover, #334155);
|
|
max-width: 100%;
|
|
}
|
|
|
|
.message.customer .message-bubble {
|
|
background: var(--surface-hover, #334155);
|
|
}
|
|
|
|
.message.attendant .message-bubble {
|
|
background: var(--primary, #3b82f6);
|
|
color: white;
|
|
}
|
|
|
|
.message.bot .message-bubble {
|
|
background: linear-gradient(
|
|
135deg,
|
|
rgba(102, 126, 234, 0.2),
|
|
rgba(118, 75, 162, 0.2)
|
|
);
|
|
border: 1px solid rgba(102, 126, 234, 0.3);
|
|
}
|
|
|
|
.message.system .message-bubble {
|
|
background: var(--bg-secondary);
|
|
font-size: 12px;
|
|
color: var(--text-secondary);
|
|
padding: 8px 16px;
|
|
}
|
|
|
|
.message-meta {
|
|
display: flex;
|
|
gap: 8px;
|
|
font-size: 11px;
|
|
color: var(--text-muted);
|
|
}
|
|
|
|
.message.attendant .message-meta {
|
|
justify-content: flex-end;
|
|
}
|
|
|
|
.bot-badge {
|
|
font-size: 10px;
|
|
padding: 2px 6px;
|
|
background: linear-gradient(135deg, #667eea, #764ba2);
|
|
color: white;
|
|
border-radius: 4px;
|
|
}
|
|
|
|
/* Chat Input */
|
|
/* Input Area */
|
|
.chat-input-area {
|
|
padding: 16px 20px;
|
|
background: var(--surface, #1e293b);
|
|
border-top: 1px solid var(--border, #334155);
|
|
}
|
|
|
|
.quick-responses {
|
|
display: flex;
|
|
gap: 8px;
|
|
margin-bottom: 12px;
|
|
flex-wrap: wrap;
|
|
}
|
|
|
|
.quick-response-btn {
|
|
padding: 8px 12px;
|
|
background: var(--surface-hover, #334155);
|
|
border: 1px solid var(--border, #334155);
|
|
border-radius: 8px;
|
|
color: var(--text-secondary, #94a3b8);
|
|
font-size: 12px;
|
|
cursor: pointer;
|
|
transition: all 0.2s;
|
|
white-space: nowrap;
|
|
}
|
|
|
|
.quick-response-btn:hover {
|
|
background: var(--border-light, #475569);
|
|
color: var(--text, #f1f5f9);
|
|
}
|
|
|
|
.input-wrapper {
|
|
display: flex;
|
|
gap: 12px;
|
|
align-items: flex-end;
|
|
}
|
|
|
|
.input-actions {
|
|
display: flex;
|
|
gap: 4px;
|
|
}
|
|
|
|
.input-action-btn {
|
|
width: 36px;
|
|
height: 36px;
|
|
border: none;
|
|
border-radius: 8px;
|
|
background: var(--surface-hover, #334155);
|
|
color: var(--text-secondary, #94a3b8);
|
|
cursor: pointer;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
transition: all 0.2s;
|
|
}
|
|
|
|
.input-action-btn:hover {
|
|
background: var(--border-light, #475569);
|
|
color: var(--text, #f1f5f9);
|
|
}
|
|
|
|
.chat-input {
|
|
flex: 1;
|
|
padding: 12px 16px;
|
|
border: 1px solid var(--border, #334155);
|
|
border-radius: 12px;
|
|
background: var(--surface-hover, #334155);
|
|
color: var(--text, #f1f5f9);
|
|
font-size: 14px;
|
|
resize: none;
|
|
min-height: 44px;
|
|
max-height: 120px;
|
|
font-family: inherit;
|
|
}
|
|
|
|
.chat-input:focus {
|
|
outline: none;
|
|
border-color: var(--primary, #3b82f6);
|
|
}
|
|
|
|
.chat-input::placeholder {
|
|
color: var(--text-tertiary, #64748b);
|
|
}
|
|
|
|
.send-btn {
|
|
width: 44px;
|
|
height: 44px;
|
|
border: none;
|
|
border-radius: 12px;
|
|
background: var(--primary, #3b82f6);
|
|
color: white;
|
|
cursor: pointer;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
transition: all 0.2s;
|
|
}
|
|
|
|
.send-btn:hover {
|
|
background: var(--primary-hover, #2563eb);
|
|
}
|
|
|
|
.send-btn:disabled {
|
|
opacity: 0.5;
|
|
cursor: not-allowed;
|
|
}
|
|
|
|
/* Right Sidebar - Insights */
|
|
.insights-sidebar {
|
|
background: var(--surface, #1e293b);
|
|
border-left: 1px solid var(--border, #334155);
|
|
overflow-y: auto;
|
|
display: flex;
|
|
flex-direction: column;
|
|
}
|
|
|
|
.sidebar-section {
|
|
padding: 20px;
|
|
border-bottom: 1px solid var(--border, #334155);
|
|
}
|
|
|
|
.section-title {
|
|
font-size: 11px;
|
|
font-weight: 600;
|
|
text-transform: uppercase;
|
|
letter-spacing: 0.5px;
|
|
color: var(--text-secondary, #94a3b8);
|
|
margin-bottom: 16px;
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 8px;
|
|
}
|
|
|
|
/* AI Insights */
|
|
.ai-insight {
|
|
background: var(--primary-light, rgba(59, 130, 246, 0.1));
|
|
border: 1px solid var(--border, #334155);
|
|
border-radius: 8px;
|
|
padding: 12px;
|
|
margin-bottom: 12px;
|
|
}
|
|
|
|
.insight-header {
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 8px;
|
|
margin-bottom: 8px;
|
|
}
|
|
|
|
.insight-icon {
|
|
width: 20px;
|
|
height: 20px;
|
|
}
|
|
|
|
.insight-label {
|
|
font-size: 12px;
|
|
color: var(--text-secondary, #94a3b8);
|
|
}
|
|
|
|
.insight-value {
|
|
font-size: 14px;
|
|
color: var(--text-primary);
|
|
}
|
|
|
|
/* Suggested Replies */
|
|
.suggested-reply {
|
|
background: var(--bg-tertiary);
|
|
border-radius: 8px;
|
|
padding: 12px;
|
|
margin-bottom: 8px;
|
|
cursor: pointer;
|
|
transition: all 0.2s;
|
|
}
|
|
|
|
.suggested-reply:hover {
|
|
background: var(--border-light, #475569);
|
|
}
|
|
|
|
.suggested-reply-text {
|
|
font-size: 13px;
|
|
line-height: 1.4;
|
|
margin-bottom: 6px;
|
|
}
|
|
|
|
.suggestion-meta {
|
|
display: flex;
|
|
justify-content: space-between;
|
|
margin-top: 8px;
|
|
}
|
|
|
|
.suggestion-confidence {
|
|
font-size: 11px;
|
|
color: var(--success, #10b981);
|
|
}
|
|
|
|
.suggestion-source {
|
|
font-size: 11px;
|
|
color: var(--text-tertiary, #64748b);
|
|
}
|
|
|
|
/* Customer Details */
|
|
.customer-detail-item {
|
|
margin-bottom: 16px;
|
|
}
|
|
|
|
.detail-label {
|
|
font-size: 11px;
|
|
text-transform: uppercase;
|
|
letter-spacing: 0.5px;
|
|
color: var(--text-tertiary, #64748b);
|
|
margin-bottom: 4px;
|
|
}
|
|
|
|
.detail-value {
|
|
font-size: 14px;
|
|
color: var(--text-primary);
|
|
}
|
|
|
|
.detail-value a {
|
|
color: var(--primary, #3b82f6);
|
|
text-decoration: none;
|
|
}
|
|
|
|
.detail-value a:hover {
|
|
text-decoration: underline;
|
|
}
|
|
|
|
/* Conversation History */
|
|
.history-item {
|
|
padding: 12px;
|
|
background: var(--surface-hover, #334155);
|
|
border-radius: 8px;
|
|
margin-bottom: 8px;
|
|
cursor: pointer;
|
|
transition: all 0.2s;
|
|
}
|
|
|
|
.history-item:hover {
|
|
background: var(--border-light, #475569);
|
|
}
|
|
|
|
.history-header {
|
|
display: flex;
|
|
justify-content: space-between;
|
|
margin-bottom: 6px;
|
|
}
|
|
|
|
.history-date {
|
|
font-size: 12px;
|
|
color: var(--text-secondary);
|
|
}
|
|
|
|
.history-status {
|
|
font-size: 11px;
|
|
padding: 2px 6px;
|
|
border-radius: 4px;
|
|
background: var(--success, #10b981);
|
|
color: white;
|
|
}
|
|
|
|
.history-summary {
|
|
font-size: 13px;
|
|
color: var(--text-primary);
|
|
}
|
|
|
|
/* Sentiment */
|
|
.sentiment-indicator {
|
|
display: inline-flex;
|
|
align-items: center;
|
|
gap: 6px;
|
|
padding: 4px 10px;
|
|
border-radius: 12px;
|
|
font-size: 12px;
|
|
}
|
|
|
|
.sentiment-positive {
|
|
background: rgba(16, 185, 129, 0.2);
|
|
color: var(--success, #10b981);
|
|
}
|
|
|
|
.sentiment-neutral {
|
|
background: var(--border-light, #475569);
|
|
color: var(--text-secondary, #94a3b8);
|
|
}
|
|
|
|
.sentiment-negative {
|
|
background: rgba(239, 68, 68, 0.2);
|
|
color: var(--error, #ef4444);
|
|
}
|
|
|
|
/* Tags */
|
|
.tags-container {
|
|
display: flex;
|
|
flex-wrap: wrap;
|
|
gap: 6px;
|
|
}
|
|
|
|
.tag {
|
|
font-size: 11px;
|
|
padding: 4px 8px;
|
|
background: var(--border-light, #475569);
|
|
border-radius: 4px;
|
|
color: var(--text-secondary, #94a3b8);
|
|
}
|
|
|
|
/* Transfer Modal */
|
|
.modal-overlay {
|
|
position: fixed;
|
|
top: 0;
|
|
left: 0;
|
|
right: 0;
|
|
bottom: 0;
|
|
background: rgba(0, 0, 0, 0.7);
|
|
display: none;
|
|
align-items: center;
|
|
justify-content: center;
|
|
z-index: 1000;
|
|
}
|
|
|
|
.modal-overlay.show {
|
|
display: flex;
|
|
}
|
|
|
|
.modal {
|
|
background: var(--surface, #1e293b);
|
|
border: 1px solid var(--border, #334155);
|
|
border-radius: 16px;
|
|
width: 100%;
|
|
max-width: 400px;
|
|
max-height: 80vh;
|
|
overflow: hidden;
|
|
}
|
|
|
|
.modal-header {
|
|
padding: 20px;
|
|
border-bottom: 1px solid var(--border, #334155);
|
|
display: flex;
|
|
justify-content: space-between;
|
|
align-items: center;
|
|
}
|
|
|
|
.modal-header h3 {
|
|
font-size: 18px;
|
|
font-weight: 600;
|
|
}
|
|
|
|
.modal-close {
|
|
width: 32px;
|
|
height: 32px;
|
|
border: none;
|
|
border-radius: 6px;
|
|
background: var(--surface-hover, #334155);
|
|
color: var(--text-secondary, #94a3b8);
|
|
cursor: pointer;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
}
|
|
|
|
.modal-body {
|
|
padding: 20px;
|
|
}
|
|
|
|
.form-group {
|
|
margin-bottom: 16px;
|
|
}
|
|
|
|
.form-label {
|
|
display: block;
|
|
font-size: 13px;
|
|
color: var(--text-secondary);
|
|
margin-bottom: 6px;
|
|
}
|
|
|
|
.form-input,
|
|
.form-select {
|
|
width: 100%;
|
|
padding: 10px 14px;
|
|
border: 1px solid var(--border-color);
|
|
border-radius: 8px;
|
|
background: var(--bg-tertiary);
|
|
color: var(--text-primary);
|
|
font-size: 14px;
|
|
}
|
|
|
|
.form-input:focus,
|
|
.form-select:focus {
|
|
outline: none;
|
|
border-color: var(--accent-color);
|
|
}
|
|
|
|
.attendant-list {
|
|
max-height: 200px;
|
|
overflow-y: auto;
|
|
}
|
|
|
|
.attendant-option {
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 12px;
|
|
padding: 12px;
|
|
border-radius: 8px;
|
|
cursor: pointer;
|
|
transition: background 0.2s;
|
|
}
|
|
|
|
.attendant-option:hover {
|
|
background: var(--surface-hover, #334155);
|
|
}
|
|
|
|
.attendant-option.selected {
|
|
background: var(--primary, #3b82f6);
|
|
}
|
|
|
|
.attendant-option .status-indicator {
|
|
width: 10px;
|
|
height: 10px;
|
|
}
|
|
|
|
.modal-footer {
|
|
padding: 16px 20px;
|
|
border-top: 1px solid var(--border, #334155);
|
|
display: flex;
|
|
justify-content: flex-end;
|
|
gap: 8px;
|
|
}
|
|
|
|
/* Toast Notifications */
|
|
.toast-container {
|
|
position: fixed;
|
|
bottom: 24px;
|
|
right: 24px;
|
|
display: flex;
|
|
flex-direction: column;
|
|
gap: 8px;
|
|
z-index: 1001;
|
|
}
|
|
|
|
.toast {
|
|
padding: 12px 20px;
|
|
background: var(--surface, #1e293b);
|
|
border: 1px solid var(--border, #334155);
|
|
border-radius: 8px;
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 12px;
|
|
box-shadow: 0 10px 40px rgba(0, 0, 0, 0.3);
|
|
animation: slideIn 0.3s ease;
|
|
}
|
|
|
|
@keyframes slideIn {
|
|
from {
|
|
transform: translateX(100%);
|
|
opacity: 0;
|
|
}
|
|
to {
|
|
transform: translateX(0);
|
|
opacity: 1;
|
|
}
|
|
}
|
|
|
|
.toast.success {
|
|
border-left: 3px solid var(--success, #10b981);
|
|
}
|
|
.toast.error {
|
|
border-left: 3px solid var(--error, #ef4444);
|
|
}
|
|
.toast.warning {
|
|
border-left: 3px solid var(--warning, #f59e0b);
|
|
}
|
|
.toast.info {
|
|
border-left: 3px solid var(--primary, #3b82f6);
|
|
}
|
|
|
|
/* Loading State */
|
|
.loading-spinner {
|
|
width: 24px;
|
|
height: 24px;
|
|
border: 3px solid var(--surface-hover, #334155);
|
|
border-top-color: var(--primary, #3b82f6);
|
|
border-radius: 50%;
|
|
animation: spin 1s linear infinite;
|
|
}
|
|
|
|
@keyframes spin {
|
|
to {
|
|
transform: rotate(360deg);
|
|
}
|
|
}
|
|
|
|
/* Responsive */
|
|
@media (max-width: 1200px) {
|
|
.attendant-layout {
|
|
grid-template-columns: 280px 1fr 320px;
|
|
}
|
|
}
|
|
|
|
@media (max-width: 992px) {
|
|
.attendant-layout {
|
|
grid-template-columns: 1fr;
|
|
}
|
|
|
|
.queue-sidebar,
|
|
.insights-sidebar {
|
|
display: none;
|
|
}
|
|
|
|
.queue-sidebar.mobile-show,
|
|
.insights-sidebar.mobile-show {
|
|
display: flex;
|
|
position: fixed;
|
|
top: 0;
|
|
bottom: 0;
|
|
width: 320px;
|
|
z-index: 500;
|
|
}
|
|
|
|
.queue-sidebar.mobile-show {
|
|
left: 0;
|
|
}
|
|
|
|
.insights-sidebar.mobile-show {
|
|
right: 0;
|
|
}
|
|
}
|
|
|