Rodrigo Rodriguez (Pragmatismo)
d4082b612a
- CRM: Pipeline view with Lead → Opportunity → Account flow (Dynamics nomenclature) - Kanban pipeline with stages: Lead, Qualified, Proposal, Negotiation, Won, Lost - List views for Leads, Opportunities, Accounts, Contacts - Summary stats: Pipeline value, Conversion rate, Avg deal, Won this month - Billing: Invoices, Payments, Quotes management - Summary cards: Pending, Overdue, Paid this month, Revenue - Invoice list with status filters (draft, sent, paid, overdue, cancelled) - Payments tracking with method filters - Quotes with status workflow (draft → sent → accepted/rejected) - Products: Product & Service catalog - Grid and List views with category/status filters - Services tab with type filters (hourly, fixed, recurring) - Price Lists management with currency support - Tickets: AI-assisted support cases - Case management with priority/category filters - AI suggestion banner and auto-suggestions on description - List + Detail split view - Summary stats: Open, Urgent, Resolved today, AI resolved % - Forms: Redirect to Tasks with AI prompt - Quick example chips for common form types - Redirects to Tasks with 'Create a form for me about [topic]' - Menu: Added all 5 apps to dropdown menu after People - i18n: Added nav labels in English and Portuguese
958 lines
17 KiB
CSS
958 lines
17 KiB
CSS
/* Tickets Styles - Support Cases with AI Assistance */
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/* Container */
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.tickets-container {
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display: flex;
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flex-direction: column;
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height: 100%;
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background: var(--bg-primary, #0a0a0a);
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color: var(--text, #f8fafc);
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}
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/* Header */
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.tickets-header {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 16px 24px;
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border-bottom: 1px solid var(--border, #2a2a2a);
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flex-shrink: 0;
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}
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.tickets-header-left {
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display: flex;
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align-items: center;
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gap: 24px;
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}
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.tickets-header h1 {
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font-size: 20px;
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font-weight: 600;
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margin: 0;
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}
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.tickets-tabs {
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display: flex;
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gap: 4px;
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}
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.tickets-tab {
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padding: 8px 16px;
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background: transparent;
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border: none;
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border-radius: 6px;
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color: var(--text-secondary, #888);
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font-size: 13px;
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font-weight: 500;
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cursor: pointer;
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transition: all 0.15s ease;
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}
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.tickets-tab:hover {
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background: var(--surface-hover, rgba(255, 255, 255, 0.05));
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color: var(--text, #f8fafc);
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}
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.tickets-tab.active {
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background: var(--accent, #d4f505);
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color: #000;
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}
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.tickets-header-right {
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display: flex;
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align-items: center;
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gap: 12px;
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}
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/* Search */
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.tickets-search {
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display: flex;
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align-items: center;
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gap: 8px;
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padding: 8px 12px;
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background: var(--surface, rgba(255, 255, 255, 0.05));
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border: 1px solid var(--border, #2a2a2a);
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border-radius: 8px;
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min-width: 250px;
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}
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.tickets-search svg {
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color: var(--text-secondary, #888);
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flex-shrink: 0;
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}
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.tickets-search input {
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flex: 1;
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background: transparent;
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border: none;
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color: var(--text, #f8fafc);
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font-size: 13px;
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outline: none;
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}
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.tickets-search input::placeholder {
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color: var(--text-secondary, #888);
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}
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.tickets-search-results {
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position: absolute;
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top: 70px;
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right: 150px;
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width: 350px;
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max-height: 400px;
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background: var(--surface, #1a1a1a);
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border: 1px solid var(--border, #2a2a2a);
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border-radius: 8px;
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box-shadow: var(--shadow-lg);
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overflow-y: auto;
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z-index: 100;
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display: none;
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}
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.tickets-search-results:not(:empty) {
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display: block;
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}
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/* Summary Cards */
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.tickets-summary {
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display: flex;
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gap: 16px;
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padding: 20px 24px;
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border-bottom: 1px solid var(--border, #2a2a2a);
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}
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.tickets-summary .summary-card {
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flex: 1;
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display: flex;
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align-items: center;
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gap: 14px;
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padding: 14px 18px;
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background: var(--surface, rgba(255, 255, 255, 0.02));
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border: 1px solid var(--border, #2a2a2a);
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border-radius: 10px;
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}
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.summary-icon {
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width: 40px;
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height: 40px;
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display: flex;
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align-items: center;
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justify-content: center;
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border-radius: 10px;
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flex-shrink: 0;
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}
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.summary-icon.open {
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background: rgba(59, 130, 246, 0.15);
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color: #3b82f6;
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}
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.summary-icon.urgent {
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background: rgba(239, 68, 68, 0.15);
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color: #ef4444;
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}
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.summary-icon.resolved {
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background: rgba(34, 197, 94, 0.15);
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color: #22c55e;
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}
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.summary-icon.ai {
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background: rgba(168, 85, 247, 0.15);
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color: #a855f7;
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}
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.summary-info {
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display: flex;
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flex-direction: column;
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gap: 2px;
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}
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.summary-label {
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font-size: 11px;
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color: var(--text-secondary, #888);
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}
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.summary-value {
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font-size: 22px;
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font-weight: 700;
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color: var(--text, #f8fafc);
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}
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.summary-value.open {
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color: #3b82f6;
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}
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.summary-value.urgent {
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color: #ef4444;
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}
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.summary-value.resolved {
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color: #22c55e;
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}
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.summary-value.ai {
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color: #a855f7;
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}
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/* Main Content: List + Detail */
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.tickets-main {
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display: flex;
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flex: 1;
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overflow: hidden;
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}
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/* Tickets List */
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.tickets-list {
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width: 400px;
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flex-shrink: 0;
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display: flex;
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flex-direction: column;
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border-right: 1px solid var(--border, #2a2a2a);
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}
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.tickets-list-header {
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padding: 12px 16px;
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border-bottom: 1px solid var(--border, #2a2a2a);
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}
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.list-filters {
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display: flex;
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gap: 8px;
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}
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.list-filters select {
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flex: 1;
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padding: 6px 10px;
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background: var(--surface, rgba(255, 255, 255, 0.05));
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border: 1px solid var(--border, #2a2a2a);
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border-radius: 6px;
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color: var(--text, #f8fafc);
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font-size: 12px;
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cursor: pointer;
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}
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.list-filters select option {
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background: var(--bg-primary, #0a0a0a);
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}
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.tickets-list-body {
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flex: 1;
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overflow-y: auto;
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}
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/* Ticket Item */
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.ticket-item {
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display: flex;
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gap: 12px;
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padding: 14px 16px;
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border-bottom: 1px solid var(--border, #2a2a2a);
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cursor: pointer;
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transition: background 0.15s ease;
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}
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.ticket-item:hover {
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background: var(--surface-hover, rgba(255, 255, 255, 0.05));
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}
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.ticket-item.selected {
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background: var(--surface, rgba(255, 255, 255, 0.08));
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border-left: 3px solid var(--accent, #d4f505);
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}
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.ticket-priority {
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width: 4px;
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border-radius: 2px;
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flex-shrink: 0;
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}
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.ticket-priority.low {
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background: #6b7280;
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}
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.ticket-priority.medium {
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background: #3b82f6;
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}
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.ticket-priority.high {
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background: #f59e0b;
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}
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.ticket-priority.urgent {
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background: #ef4444;
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}
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.ticket-item-content {
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flex: 1;
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min-width: 0;
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}
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.ticket-item-header {
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display: flex;
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align-items: center;
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justify-content: space-between;
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margin-bottom: 4px;
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}
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.ticket-item-number {
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font-size: 12px;
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font-weight: 600;
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color: var(--accent, #d4f505);
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}
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.ticket-item-time {
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font-size: 11px;
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color: var(--text-secondary, #888);
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}
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.ticket-item-subject {
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font-size: 13px;
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font-weight: 500;
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color: var(--text, #f8fafc);
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margin-bottom: 4px;
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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}
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.ticket-item-meta {
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display: flex;
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align-items: center;
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gap: 8px;
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font-size: 11px;
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color: var(--text-secondary, #888);
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}
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.ticket-item-account {
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display: flex;
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align-items: center;
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gap: 4px;
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}
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.ticket-item-category {
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padding: 2px 6px;
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background: var(--surface, rgba(255, 255, 255, 0.05));
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border-radius: 4px;
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}
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/* Ticket Detail */
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.ticket-detail {
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flex: 1;
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display: flex;
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flex-direction: column;
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overflow: hidden;
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}
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.ticket-detail-empty {
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flex: 1;
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display: flex;
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flex-direction: column;
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align-items: center;
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justify-content: center;
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gap: 16px;
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color: var(--text-secondary, #888);
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}
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.ticket-detail-empty svg {
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opacity: 0.5;
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}
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.ticket-detail-empty p {
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font-size: 14px;
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}
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/* Ticket Detail Content */
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.ticket-detail-header {
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display: flex;
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align-items: flex-start;
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justify-content: space-between;
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padding: 20px 24px;
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border-bottom: 1px solid var(--border, #2a2a2a);
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}
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.ticket-detail-title {
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flex: 1;
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}
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.ticket-detail-number {
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font-size: 12px;
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color: var(--accent, #d4f505);
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font-weight: 600;
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margin-bottom: 4px;
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}
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.ticket-detail-subject {
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font-size: 18px;
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font-weight: 600;
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color: var(--text, #f8fafc);
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margin: 0 0 8px 0;
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}
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.ticket-detail-badges {
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display: flex;
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gap: 8px;
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}
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.ticket-detail-actions {
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display: flex;
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gap: 8px;
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}
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/* Status & Priority badges */
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.status-badge,
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.priority-badge {
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display: inline-flex;
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align-items: center;
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padding: 4px 10px;
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border-radius: 4px;
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font-size: 11px;
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font-weight: 600;
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text-transform: uppercase;
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}
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.status-badge.open {
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background: rgba(59, 130, 246, 0.15);
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color: #3b82f6;
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}
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.status-badge.pending {
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background: rgba(245, 158, 11, 0.15);
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color: #f59e0b;
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}
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.status-badge.resolved {
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background: rgba(34, 197, 94, 0.15);
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color: #22c55e;
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}
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.status-badge.closed {
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background: rgba(107, 114, 128, 0.15);
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color: #6b7280;
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}
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.priority-badge.low {
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background: rgba(107, 114, 128, 0.15);
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color: #6b7280;
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}
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.priority-badge.medium {
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background: rgba(59, 130, 246, 0.15);
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color: #3b82f6;
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}
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.priority-badge.high {
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background: rgba(245, 158, 11, 0.15);
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color: #f59e0b;
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}
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.priority-badge.urgent {
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background: rgba(239, 68, 68, 0.15);
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color: #ef4444;
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}
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/* Ticket Info */
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.ticket-detail-info {
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display: grid;
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grid-template-columns: repeat(4, 1fr);
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gap: 16px;
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padding: 16px 24px;
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background: var(--surface, rgba(255, 255, 255, 0.02));
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border-bottom: 1px solid var(--border, #2a2a2a);
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}
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.info-item {
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display: flex;
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flex-direction: column;
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gap: 4px;
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}
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.info-label {
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font-size: 11px;
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color: var(--text-secondary, #888);
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}
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.info-value {
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font-size: 13px;
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color: var(--text, #f8fafc);
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}
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/* Ticket Body (conversation) */
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.ticket-detail-body {
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flex: 1;
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overflow-y: auto;
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padding: 24px;
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}
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.ticket-message {
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display: flex;
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gap: 12px;
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margin-bottom: 20px;
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}
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.ticket-message-avatar {
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width: 36px;
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height: 36px;
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border-radius: 50%;
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background: var(--accent, #d4f505);
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color: #000;
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display: flex;
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align-items: center;
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justify-content: center;
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font-size: 14px;
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font-weight: 600;
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flex-shrink: 0;
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}
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.ticket-message-avatar.ai {
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background: rgba(168, 85, 247, 0.2);
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color: #a855f7;
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}
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.ticket-message-content {
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flex: 1;
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}
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.ticket-message-header {
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display: flex;
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align-items: center;
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gap: 8px;
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margin-bottom: 6px;
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}
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.ticket-message-author {
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font-size: 13px;
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font-weight: 600;
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color: var(--text, #f8fafc);
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}
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.ticket-message-time {
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font-size: 11px;
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color: var(--text-secondary, #888);
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}
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.ticket-message-badge {
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padding: 2px 6px;
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background: rgba(168, 85, 247, 0.15);
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color: #a855f7;
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font-size: 10px;
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font-weight: 600;
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border-radius: 4px;
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}
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.ticket-message-text {
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font-size: 14px;
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line-height: 1.6;
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color: var(--text, #f8fafc);
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}
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/* AI Suggestion Box */
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.ai-suggestion-box {
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margin-top: 12px;
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padding: 12px;
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background: rgba(168, 85, 247, 0.08);
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border: 1px solid rgba(168, 85, 247, 0.2);
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border-radius: 8px;
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}
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.ai-suggestion-header {
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display: flex;
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align-items: center;
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gap: 8px;
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margin-bottom: 8px;
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font-size: 12px;
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font-weight: 600;
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color: #a855f7;
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}
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.ai-suggestion-content {
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font-size: 13px;
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line-height: 1.5;
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color: var(--text, #f8fafc);
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}
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.ai-suggestion-actions {
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display: flex;
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gap: 8px;
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margin-top: 12px;
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}
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/* Reply box */
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.ticket-reply {
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padding: 16px 24px;
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border-top: 1px solid var(--border, #2a2a2a);
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background: var(--surface, rgba(255, 255, 255, 0.02));
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}
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.ticket-reply textarea {
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width: 100%;
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padding: 12px;
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background: var(--bg-primary, #0a0a0a);
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border: 1px solid var(--border, #2a2a2a);
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border-radius: 8px;
|
|
color: var(--text, #f8fafc);
|
|
font-size: 14px;
|
|
resize: none;
|
|
min-height: 80px;
|
|
margin-bottom: 12px;
|
|
}
|
|
|
|
.ticket-reply textarea:focus {
|
|
outline: none;
|
|
border-color: var(--accent, #d4f505);
|
|
}
|
|
|
|
.ticket-reply-actions {
|
|
display: flex;
|
|
justify-content: space-between;
|
|
align-items: center;
|
|
}
|
|
|
|
.ticket-reply-options {
|
|
display: flex;
|
|
gap: 8px;
|
|
}
|
|
|
|
/* Buttons */
|
|
.btn-primary {
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 6px;
|
|
padding: 8px 16px;
|
|
background: var(--accent, #d4f505);
|
|
color: #000;
|
|
border: none;
|
|
border-radius: 6px;
|
|
font-size: 13px;
|
|
font-weight: 600;
|
|
cursor: pointer;
|
|
transition: all 0.15s ease;
|
|
}
|
|
|
|
.btn-primary:hover {
|
|
background: var(--accent-hover, #c4e505);
|
|
transform: translateY(-1px);
|
|
}
|
|
|
|
.action-btn {
|
|
padding: 6px 12px;
|
|
background: transparent;
|
|
border: 1px solid var(--border, #2a2a2a);
|
|
border-radius: 4px;
|
|
color: var(--text-secondary, #888);
|
|
font-size: 12px;
|
|
cursor: pointer;
|
|
transition: all 0.15s ease;
|
|
}
|
|
|
|
.action-btn:hover {
|
|
border-color: var(--accent, #d4f505);
|
|
color: var(--accent, #d4f505);
|
|
}
|
|
|
|
.action-btn.danger:hover {
|
|
border-color: var(--error, #ef4444);
|
|
color: var(--error, #ef4444);
|
|
}
|
|
|
|
/* Modal */
|
|
.tickets-modal {
|
|
position: fixed;
|
|
inset: 0;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
z-index: 1000;
|
|
opacity: 0;
|
|
visibility: hidden;
|
|
transition: all 0.2s ease;
|
|
}
|
|
|
|
.tickets-modal.open {
|
|
opacity: 1;
|
|
visibility: visible;
|
|
}
|
|
|
|
.tickets-modal-backdrop {
|
|
position: absolute;
|
|
inset: 0;
|
|
background: rgba(0, 0, 0, 0.7);
|
|
backdrop-filter: blur(4px);
|
|
}
|
|
|
|
.tickets-modal-content {
|
|
position: relative;
|
|
width: 100%;
|
|
max-width: 600px;
|
|
max-height: 90vh;
|
|
background: var(--bg-primary, #0a0a0a);
|
|
border: 1px solid var(--border, #2a2a2a);
|
|
border-radius: 12px;
|
|
box-shadow: var(--shadow-xl);
|
|
overflow-y: auto;
|
|
transform: translateY(20px);
|
|
transition: transform 0.2s ease;
|
|
}
|
|
|
|
.tickets-modal.open .tickets-modal-content {
|
|
transform: translateY(0);
|
|
}
|
|
|
|
/* Form styles */
|
|
.ticket-form {
|
|
padding: 24px;
|
|
}
|
|
|
|
.ticket-form-header {
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: space-between;
|
|
margin-bottom: 20px;
|
|
}
|
|
|
|
.ticket-form-title {
|
|
font-size: 18px;
|
|
font-weight: 600;
|
|
margin: 0;
|
|
}
|
|
|
|
.form-close {
|
|
width: 32px;
|
|
height: 32px;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
background: transparent;
|
|
border: none;
|
|
border-radius: 6px;
|
|
color: var(--text-secondary, #888);
|
|
cursor: pointer;
|
|
transition: all 0.15s ease;
|
|
}
|
|
|
|
.form-close:hover {
|
|
background: var(--surface-hover, rgba(255, 255, 255, 0.1));
|
|
color: var(--text, #f8fafc);
|
|
}
|
|
|
|
/* AI Suggestion Banner */
|
|
.ai-suggestion-banner {
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 12px;
|
|
padding: 12px 16px;
|
|
background: rgba(168, 85, 247, 0.1);
|
|
border: 1px solid rgba(168, 85, 247, 0.2);
|
|
border-radius: 8px;
|
|
margin-bottom: 20px;
|
|
}
|
|
|
|
.ai-icon {
|
|
width: 36px;
|
|
height: 36px;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
background: rgba(168, 85, 247, 0.2);
|
|
border-radius: 8px;
|
|
color: #a855f7;
|
|
flex-shrink: 0;
|
|
}
|
|
|
|
.ai-suggestion-text {
|
|
font-size: 13px;
|
|
color: var(--text, #f8fafc);
|
|
}
|
|
|
|
.ai-suggestion-text strong {
|
|
color: #a855f7;
|
|
}
|
|
|
|
/* AI Suggestions in form */
|
|
.ai-suggestions {
|
|
margin-bottom: 16px;
|
|
}
|
|
|
|
.ai-suggestions:not(:empty) {
|
|
padding: 16px;
|
|
background: rgba(168, 85, 247, 0.08);
|
|
border: 1px solid rgba(168, 85, 247, 0.2);
|
|
border-radius: 8px;
|
|
}
|
|
|
|
.ai-suggestions-title {
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 8px;
|
|
font-size: 12px;
|
|
font-weight: 600;
|
|
color: #a855f7;
|
|
margin-bottom: 12px;
|
|
}
|
|
|
|
.ai-suggestion-item {
|
|
display: flex;
|
|
align-items: flex-start;
|
|
gap: 8px;
|
|
padding: 10px;
|
|
background: var(--bg-primary, #0a0a0a);
|
|
border-radius: 6px;
|
|
margin-bottom: 8px;
|
|
cursor: pointer;
|
|
transition: all 0.15s ease;
|
|
}
|
|
|
|
.ai-suggestion-item:hover {
|
|
background: var(--surface-hover, rgba(255, 255, 255, 0.08));
|
|
}
|
|
|
|
.ai-suggestion-item:last-child {
|
|
margin-bottom: 0;
|
|
}
|
|
|
|
/* Form elements */
|
|
.form-row {
|
|
display: grid;
|
|
grid-template-columns: 1fr 1fr;
|
|
gap: 16px;
|
|
}
|
|
|
|
.form-group {
|
|
margin-bottom: 16px;
|
|
}
|
|
|
|
.form-label {
|
|
display: block;
|
|
font-size: 12px;
|
|
font-weight: 500;
|
|
color: var(--text-secondary, #888);
|
|
margin-bottom: 6px;
|
|
}
|
|
|
|
.form-input,
|
|
.form-select,
|
|
.form-textarea {
|
|
width: 100%;
|
|
padding: 10px 12px;
|
|
background: var(--surface, rgba(255, 255, 255, 0.05));
|
|
border: 1px solid var(--border, #2a2a2a);
|
|
border-radius: 6px;
|
|
color: var(--text, #f8fafc);
|
|
font-size: 14px;
|
|
transition: border-color 0.15s ease;
|
|
}
|
|
|
|
.form-input:focus,
|
|
.form-select:focus,
|
|
.form-textarea:focus {
|
|
outline: none;
|
|
border-color: var(--accent, #d4f505);
|
|
}
|
|
|
|
.form-select option {
|
|
background: var(--bg-primary, #0a0a0a);
|
|
}
|
|
|
|
.form-textarea {
|
|
resize: vertical;
|
|
min-height: 100px;
|
|
}
|
|
|
|
.form-actions {
|
|
display: flex;
|
|
justify-content: flex-end;
|
|
gap: 12px;
|
|
margin-top: 24px;
|
|
padding-top: 16px;
|
|
border-top: 1px solid var(--border, #2a2a2a);
|
|
}
|
|
|
|
.form-btn {
|
|
padding: 10px 20px;
|
|
border-radius: 6px;
|
|
font-size: 14px;
|
|
font-weight: 500;
|
|
cursor: pointer;
|
|
transition: all 0.15s ease;
|
|
}
|
|
|
|
.form-btn.secondary {
|
|
background: transparent;
|
|
border: 1px solid var(--border, #2a2a2a);
|
|
color: var(--text, #f8fafc);
|
|
}
|
|
|
|
.form-btn.secondary:hover {
|
|
background: var(--surface-hover, rgba(255, 255, 255, 0.05));
|
|
}
|
|
|
|
.form-btn.primary {
|
|
background: var(--accent, #d4f505);
|
|
border: 1px solid var(--accent, #d4f505);
|
|
color: #000;
|
|
}
|
|
|
|
.form-btn.primary:hover {
|
|
background: var(--accent-hover, #c4e505);
|
|
}
|
|
|
|
/* Responsive */
|
|
@media (max-width: 1200px) {
|
|
.tickets-summary {
|
|
flex-wrap: wrap;
|
|
}
|
|
|
|
.tickets-summary .summary-card {
|
|
flex: 1 1 calc(50% - 8px);
|
|
min-width: 180px;
|
|
}
|
|
}
|
|
|
|
@media (max-width: 900px) {
|
|
.tickets-main {
|
|
flex-direction: column;
|
|
}
|
|
|
|
.tickets-list {
|
|
width: 100%;
|
|
max-height: 300px;
|
|
border-right: none;
|
|
border-bottom: 1px solid var(--border, #2a2a2a);
|
|
}
|
|
|
|
.ticket-detail-info {
|
|
grid-template-columns: repeat(2, 1fr);
|
|
}
|
|
}
|
|
|
|
@media (max-width: 768px) {
|
|
.tickets-header {
|
|
flex-direction: column;
|
|
gap: 16px;
|
|
align-items: stretch;
|
|
}
|
|
|
|
.tickets-header-left {
|
|
flex-direction: column;
|
|
align-items: stretch;
|
|
}
|
|
|
|
.tickets-tabs {
|
|
overflow-x: auto;
|
|
}
|
|
|
|
.tickets-search {
|
|
min-width: 100%;
|
|
}
|
|
|
|
.tickets-summary .summary-card {
|
|
flex: 1 1 100%;
|
|
}
|
|
|
|
.form-row {
|
|
grid-template-columns: 1fr;
|
|
}
|
|
|
|
.ticket-detail-info {
|
|
grid-template-columns: 1fr 1fr;
|
|
}
|
|
}
|