46 lines
2.4 KiB
Markdown
46 lines
2.4 KiB
Markdown
# .gbkb Reference
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## Media Types
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There are several media types that can be used in .gbkb package folder.
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The table below shows the description of each one of them:
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| Folder | File description |
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|----------|----------------------------------------------------------------------------------------------------|
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| tabular | .csv, .tsv or any tabular file used as an pair of question/answer and an optional hierarchy. |
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| images | Images that can be used to enrich the answer to the user in the [Projector](glossary.md#projector) |
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| videos | Videos used to answer questions made by users. |
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| subjects | List of images of subjects that can be trated by the bot. |
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| articles | Articles in .md that will be presented instead of text-only answers. |
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## Using Videos
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## Answering questions as videos
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To display a video on the projector, just provide the Video URL to the desired question,
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instead of specifing an text answer in the column **answer**.
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The list of answers is a series of tabular files (.tsv, .csv, etc.) inside the **tabular** directory of the .gbkb.
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## Calling dialogs from .gbkb
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### Use Dialogs as answers instead of the default content
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To call a dialog just when an answer would provide the desired question, just
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use dialog:*dialogName* instead of specifing an text answer in the column
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**answer**. The list of answers is a series of tabular files (.tsv, .csv, etc.)
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inside the **tabular** directory of the .gbkb.
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### Associating a [Subject Menu Item](glossary.md#subject-menu-item) to a Dialog
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To call a dialog just when an answer would provide the desired question, just
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use dialog:*dialogName* instead of specifing an text answer.
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## How To
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### Updating the Bot Knoledge Base (.gbkb folder)
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The subjects.json file contains all information related to the subject tree and can be used to build the menu carrousel as well give a set of words to be used as subject catcher in the conversation. A hierarchy can be specified.
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### Use Excel for (Hierarchical) Knowledge Base Editing
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