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Student Guide
Welcome to Our Educational Institution
This guide will help you navigate our services and make the most of your educational experience.
Getting Started
New Student Checklist
- Complete Registration: Submit all required documents
- Activate Your Account: Set up your student portal access
- Review Course Catalog: Explore available courses and programs
- Meet Your Advisor: Schedule an initial advising session
- Attend Orientation: Learn about campus resources and policies
Required Documents
- Official transcripts from previous institutions
- Government-issued photo ID
- Proof of residency (if applicable)
- Vaccination records
- Financial aid documentation (if applicable)
Enrollment and Registration
How to Enroll
- Log into the student portal
- Select "Enrollment" or ask this assistant "Enroll in a course"
- Search for your desired course
- Check prerequisites and availability
- Add the course to your schedule
- Confirm enrollment
Registration Periods
| Period | Dates | Who Can Register |
|---|---|---|
| Priority | 2 weeks before term | Seniors, Honors students |
| General | 1 week before term | All students |
| Late | First week of term | With advisor approval |
| Add/Drop | First 2 weeks | All enrolled students |
Prerequisites
Some courses require completion of other courses first. To check prerequisites:
- View the course description in the catalog
- Ask this assistant about specific course requirements
- Consult with your academic advisor
Academic Programs
Degree Types
- Certificate Programs: 6-12 months, focused skills training
- Associate Degree: 2 years, foundational education
- Bachelor's Degree: 4 years, comprehensive education
- Master's Degree: 1-2 years post-bachelor's
- Doctoral Degree: 3-5 years post-master's
Majors and Concentrations
Contact your academic advisor or ask this assistant to explore:
- Available majors in your school
- Concentration options within majors
- Minor programs
- Dual degree opportunities
Class Schedules
Viewing Your Schedule
Ask this assistant "My class schedule" or log into the student portal to see:
- Course names and codes
- Meeting times and locations
- Instructor information
- Important dates (exams, project due dates)
Schedule Formats
| Format | Description | Best For |
|---|---|---|
| In-Person | Traditional classroom | Hands-on learning |
| Online Synchronous | Live virtual classes | Remote with interaction |
| Online Asynchronous | Self-paced online | Flexible schedules |
| Hybrid | Mix of in-person and online | Balanced approach |
Grades and Transcripts
Grading Scale
| Grade | Points | Percentage |
|---|---|---|
| A | 4.0 | 90-100% |
| B | 3.0 | 80-89% |
| C | 2.0 | 70-79% |
| D | 1.0 | 60-69% |
| F | 0.0 | Below 60% |
Checking Your Grades
- Ask "Check my grades" to this assistant
- Log into the student portal
- View grade reports by term
Requesting Transcripts
Official transcripts can be requested for:
- Graduate school applications
- Employment verification
- Transfer to other institutions
Processing time: 3-5 business days
Tuition and Financial Aid
Payment Options
- Full Payment: Pay entire balance before term starts
- Payment Plan: Spread payments across the term
- Financial Aid: Grants, scholarships, and loans
- Employer Reimbursement: Deferred payment with employer letter
Financial Aid Types
- Grants: Free money based on need (no repayment)
- Scholarships: Merit-based awards (no repayment)
- Work-Study: Part-time campus employment
- Loans: Borrowed funds (must be repaid)
Important Deadlines
- FAFSA Priority Deadline: March 1
- Scholarship Applications: Varies by award
- Tuition Payment: 2 weeks before term start
- Payment Plan Enrollment: 1 month before term
Academic Support Services
Tutoring
Free tutoring available for:
- Writing assistance
- Math and science help
- Study skills coaching
- Test preparation
Library Services
- Research databases and journals
- Study rooms (reservable)
- Interlibrary loan
- Research librarian consultations
Academic Advising
Your advisor can help with:
- Course selection
- Degree planning
- Career guidance
- Academic concerns
Campus Resources
Student Services
- Career Center
- Counseling Services
- Health Center
- Disability Services
- International Student Office
Technology Resources
- Campus WiFi (eduroam)
- Computer labs
- Software downloads
- IT help desk
Academic Policies
Attendance
- Regular attendance is expected
- Excessive absences may affect grades
- Notify instructors of planned absences
- Medical documentation may be required for extended absence
Academic Integrity
All students must:
- Submit original work
- Properly cite sources
- Not share exam answers
- Report academic misconduct
Violations may result in course failure or dismissal.
Withdrawal Policy
- Full refund: Before term starts
- 75% refund: Week 1
- 50% refund: Week 2
- 25% refund: Week 3
- No refund: After week 3
Frequently Asked Questions
Q: How do I change my major? A: Schedule a meeting with an academic advisor to discuss requirements and submit a change of major form.
Q: Can I take courses at another institution? A: Yes, with prior approval. Submit a transient student form before registering elsewhere.
Q: What is the minimum GPA requirement? A: You must maintain a 2.0 GPA for good academic standing. Some programs require higher GPAs.
Q: How do I appeal a grade? A: First discuss with your instructor. If unresolved, submit a formal grade appeal within 30 days of grade posting.
Q: Can I take a leave of absence? A: Yes, submit a leave of absence request to the registrar. Leaves are typically approved for up to one year.
Q: How do I get accommodations for a disability? A: Contact Disability Services with documentation. They will work with you to arrange appropriate accommodations.
Getting Help
For immediate assistance:
- Ask this assistant any question
- Visit the Student Services office
- Email: studenthelp@institution.edu
- Phone: 1-800-STU-DENT
We're here to support your academic success!