botserver/bottemplates/customer-support-workflow.gbai/package.json

21 lines
763 B
JSON

{
"name": "Customer Support Workflow",
"description": "Advanced customer support workflow with multi-agent orchestration, event handling, and bot memory sharing",
"version": "1.0.0",
"author": "General Bots",
"category": "customer-support",
"keywords": ["workflow", "orchestration", "customer-support", "multi-agent"],
"features": [
"Multi-step workflow orchestration",
"Human approval integration",
"Event-driven coordination",
"Cross-bot memory sharing",
"Parallel processing",
"Automatic escalation"
],
"requirements": {
"tools": ["check-order", "process-refund"],
"knowledge_bases": ["support-policies"],
"bots": ["classifier", "order-checker", "refund-processor", "inventory-updater", "follow-up"]
}
}