TALK Keyword

Sends a message to the user through the current channel.

Syntax

TALK message

Parameters

message - The text to send to the user (string expression)

Description

The TALK keyword outputs a message to the user through whatever channel the conversation is happening on (web, voice, WhatsApp, etc.). This is the primary way for the bot to communicate with users.

Examples

Basic Usage

TALK "Hello! Welcome to our service."

With Variables

SET user_name = "John"
TALK "Hello, " + user_name + "! How can I help you today?"

Multi-line Messages

TALK "Here are your options:" + CHR(10) + "1. Check balance" + CHR(10) + "2. Make payment"

Usage Notes

Messages are sent immediately when the TALK command executes
Multiple TALK commands in sequence will send multiple messages
The message content can include variables and expressions
Special characters and emoji are supported
Message length may be limited by the channel (e.g., SMS character limits)

Channel Behavior

Different channels may handle TALK messages differently:

Web: Messages appear in the chat interface
Voice: Text is converted to speech
WhatsApp: Sent as text messages
Email: Added to email conversation thread

HEAR - Receive user input
WAIT - Pause before sending
FORMAT - Format message content

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